Customer Testimonials
Friendly employees, extremely knowledgeable and helpful. This is what a bicycle shop should be.
Friendly and courteous
Nice clean store and helpful staff
Great service!
Work they've done on various bikes of mine and son's, is good and timely. Team members at Phat Tire Fayetteville are always helpful and friendly.
I have been a regular at Phat Tire for the last 15 years and am a big fan of the service departments-it is both responsive and through. I look forward to working with the team when I am in the shop and recommend Phat Tire whenever I talk to bike friends. Keep up the great work team!
Top of the notch service, friendly staff and a beautiful furry friend!!! Budget friendly, 10 out of 10 without a doubt!!
I threw on an extra layer for a chilly ride to take a couple of afternoon meetings in Downtown Bentonville. Wouldn't you know it, meetings went long, sun was sinking low on the horizon, and temps were falling into the 30s on this December day. Just as I cranked the pedals to generate much needed body heat and get home before dark... my Salsa Cutthroat, the most remarkable example of modern engineering and epic bike ever conceived since the beginning of the world,... Bam! With a quite "pop", the shifter cable succumbed to the years of abuse. (This goes to show the true heart and spirit of this bike...against all odds it held on until I was a mere 5 blocks from the Phat Tire mothership, simply to protect me from being stranded hundreds of miles in the wilderness) But I digress. I rolled Cutty through the front doors fully expecting a two week wait. NO SIR! Without hesitation, that crew of magnificent bike wrenches hoisted Cutty into the stand and went to work. 5 minutes later, I was rolling out the door to admonitions of "come back again" and "tell Danny in Springdale it's time for another trip on the party bus with the midget pole dancers". Yes sir, Phat Tire is the purveyor of dreams enabled. #LoveWhatMatters
PS yes you are welcome to publish all but the "Danny and Midget Pole Dancers" quote. We need to protect the reputation of the midget pole dancers.... Merry Christmas
Great quality & fair prickng
Customer service
Best service ever. The employees there are phenomenal. Funny.
The guys there worked with my son on customizing his bike and to his age, height, and weight.
Everybody is always very professional and friendly
For me,its not as much about the brand of bike,or accessories.People like Rocket Woodlee make all the difference. He is always willing to help someone,and is very knowledgeable.
Great atmosphere, friendly staff, extensive inventory
Great service! Convenient and quality products.
David Barnes was very engaging and enthusiastic to help me.
Good bike selection and excellent bike service.
Very friendly and courteous staff. Answered all of our questions and even had a piece of fresh pizza for us. Kudos!!
Excellent service!
The staff were nice and willing to help but listened to input well and made sound suggestions
Found the exact bicycle my kid wanted.
I am new to town and this place rules!! I plan on staying in Tulsa for a few years at least, and now I am excited to go to a cool bike shop for any TREK needs.. Ive got no desire to even try out another shop, Phat Tire is awesome👽 thanks yall!
Attentive and customer service focused.
Just bought a set of pedals. Friendly and helpful employee....
Big number of your organizations TREK dealer service stores in OKC/Tulsa/NW Arkansas area....Perry Gray always gives me prompt support and very good service at your OKC shop on N. May Avenue..He deserves a free vacation trip paid by your owners/dealer..
You guys are simply the best. I love just coming in your store to hang out and I always learn something.
The staff is always enjoyable to work with, very knowledgeable.
The staff at Phat Tire has been exceptionally helpful. I personally prefer to do my own work on my bike and whenever I’ve had questions, they’ve coached me through whatever issue I was working on. I waxed my chains, changed the headset, and bottom brackets. I also went tubeless and was able to do all of it myself. I made several visits to the store and a few phone calls and they helped me every time. Even though they may not do the work on my bikes, I purchase most of my parts and consumables through them. When I decided to buy an electric bike for my wife. Phat Tire was the obvious choice.
Ethan was amazing!