Customer Testimonials
Friendly efficient and knowledgeable
Reliable and friendly service and advice!
Great bikes and great people that work there. Thanks Dave for a great deal.
Excellent service and super informative on inquiries!
Very helpful and personable staff. Helped me get my bike back on the trail! Thank you!
They were very helpful and answered all of my questions about changing over to tubeless tires. They seemed interested in finding what would work best for me, not just selling me the most expensive products.
Customer service was OUTSTANDING!
Everyone is friendly and very helpful. I brought the bike in for service and had a couple of adjustments afterwards. No Problem at all. That is great service.
Very fast and very good
Very helpful staff—found my son the perfect bike for his 7th birthday!
I'm an absolute novice who knows nothing about bike maintenance and your midtown Tulsa crew took great care of me. -First name removed McAndrews
These guys consistently deliver and are very committed to the provide the best possible service to their customers. I have nothing but great experiences with the whole team in this store.
Good job Team Phat Tire.
Friendly and helpful
Fast, friendly service!
Ethan Rocks! He was super helpful in helping ship a bike to Wyoming.
Friendly staff. Answered all of our questions regarding the local trails. The service needed on my bike was quickly taken completed.
Great customer service and helpful mechanics always willing to help
Fantastic Customer Service -- when I take my Bike to Phat Tire, I know I will receive it as though it were brand-spanking new!
The Phat Tire Service Department is that great!
Always helpful! Love this shop!
Available and helpful when I drop by the store
Variety and the knowledge of Matt
The guys in the shop treated me like I was new, without treating me like I was an idiot.
Danny was great, he took the time to explain all aspects of the bikes I was looking at to help me find the best choice for me.
Kind and helpful staff
We walked in with three bikes with various minor mechanical issues. The mechanic on duty was busy but made time to get us going quickly and refused to charge us any labor, only parts. I’ve been coming down to Bentonville to ride bikes for seven years, and this has consistently been the kind of experience we’ve had at Phat Tire. Highly recommend.
Exceptional customer service both over the phone and in person! They fixed my e-bike in just one day with very reasonable rates. Friendly staff and an all-around fantastic bike shop!
Great bikes and worth the money!
Dane was awesome to work with! Thanks for the help with our little girl’s bike!
I like your personnel, very friendly and helpful.
great service and good guys!