Customer Testimonials
Always a great deal on something!
The friendliness & knowledge of the employees!!!
great selection, always friendly and helpful staff
Staff was extremely helpful. Great price and great advise.
Variety, helpful staff
The staff was helpful and friendly when we dropped our bikes off for service.
Cory sold me all the stuff I needed!
I love my professional bike.
Fast installation!
The tech was thorough and was able to explain the work done on my bike in a way that was understandable.
Andrew, Michael and Danny are always very helpful. They always answer all of my questions as a beginner, whether road or gravel. They give me multiple price ranges of items and they offer multiple price ranges of their services.
Quick answers to my questions
Very knowledgeable staff and makes choosing a bike and accessories easy. Fun experience!
Friendly, knowledgeable staff with helpful advice and excellent service.
They helped me get my bike back and going considering all the options not just the most expensive complete parts replacement. In this area I appreciate that approach to bikes.
Very helpful with my purchase. I will be going back for gear to go either my new bike.
The staff is incredibly welcoming and knowledgeable. My first experience in the store was great. Just went in for a tube and a tire. Walked away feeling inspired to join them for rides in the future. A completely different experience than other shops in town.
Perry( I believe is his name) has perfect customer service skills. Very much looking forward to doing business in the future with Phat Tire. It seems customer service is a thing of the past, thankfully not at Phat Tire. Grateful for your bike shop!!!
Brian Keenan
Super friendly and helpful technicians, fixed my tire on the spot and gave me all kinds of helpful suggestions about rides.
Everything! The greatest!
The gentleman that helped us with a gift card for a friend was extremely helpful and took time to show us several options. We ended up getting a gift card and will definitely recommend Phat Tire to our friends and family.
Great customer service
The service we received was great!!!
Fair and quick service
Friendly & efficient! Thanks.
Quick service, always friendly, knowledgable team and great to work with.
Staff was very kind and knowledgeable. I appreciated that they took the time to help me.
I talked to 3 or 4 guys about my new bike and they were all so helpful! Their recommendation was perfect for me.
Quick, professional and friendly service
Knowledgable and Friendly, with timely service.
Great staff and knowledgeable. I attended a clinic about adding tubeless tires to your bike. Much better than watching a YouTube video.