Customer Testimonials
Great service and great staff
Over the past two weeks Martin and Dylan were awesome. I really appreciate how they were so patient and willing to help me figure things out. They are the best! Will definitely be back to visit my favorite guys.
Very helpful to me and very informative
Very helpful. Thanks!
First name removed is the best service guy ever in the whole world
Excellent quick customer service ! I’m always impressed with the efficiency and expertise! I’ve had only positive experiences there.
great service, very nice to deal with.
Grant is an amazing human and always has great tips to keep my bikes running great!
Courteous, knowledgeable, and conversation tailored to my needs.
Knowledgeable
Helpful
Friendly
Quick service
Thank you for repairing my bike tire so quickly, and your friendly demeanor.
I had a flat tire. Within minutes, they added sealant to my tires and lubed the chain and it was ready. Very reasonable price and great service.
Friendly helpful staff
Good troubleshooting knowledge. Timely repairs. Quality work. Don’t try to push things not needed or wanted.
We were in there Monday and the employee that helped us behind the service counter was very helpful, patient and full of information.
Completely trust Phat tire to help us fix our bike issues and do so at a reasonable price. They are great partners and highly recommend their services!
The people
Friendly and helpful
Followed up with a warranty issue and resolved issue. Very helpful and knowledgeable.
Friendly staff, product selec& knowledge
Very helpful and knowledgable staff. The gentleman that waited on me (I wish I had gotten his name) went above and beyond to answer questions and offer suggestions. He also offered to attach my purchase to my bike. I was very pleased with my experience.
Friendly and knowledgeable. What more would you want?
Service is quick and on time with estimated completion. Great communication!
The guys are knowledgeable and always willing to help! More than just the products they have or service they provide, I enjoy the community they create!
Brett was very helpful, friendly and knowledgeable. Also pointed us in the direction of some great trails while in town.
Great customer service with a caring attitude. The inventory could be better but we are able to order items. Thanks for helping me find the perfect bike!
Reliable!
Reasonably priced!
Nice people!!!
They did a great job helping me get my and my wife's 2 40 year old Cannondales back to great riding condition without breaking the bank. He listened to what my concerns were and did not try to oversell me items. I appreciated that!
Good expertise.

Staff are Friendly, helpful, and knowledgeable. Decent product selection. Eager to help with any issues.