Customer Testimonials
Prompt, courteous
The individual who make up the phat tires store in BA are awesome!!
Service is fast and very helpful
Customer service is fantastic, whether it’s bike service or on the sales floor. These guys are down to earth and knowledgeable. In a town where bike shops are a dime a dozen, they are a pleasure to work with.
Simply fast, friendly and efficient.
Thank you so much.
Quality products and great service. Staff are very friendly and knowledgeable. I highly recommend Phat Tire for all your bike needs
Great pizza fun atmosphere. Very attentive bartender.
You have good brands, knowledgeable staff, helpful service folks.
The customer service was excellent very friendly
Friendly staff, none of the "snooty" attitude you sometimes get from an LBS. They seem genuinely interested in you going out and having a good time and are happy to provide recommendations.
Knowledgeable staff
Friendly and professional service
Products perform as advertised. Staff is friendly, courteous, capable, and professional.
Helpful staff! Showed me products I was looking for!
Friendly and helpful staff.
Exceptional service with knowledgeable mechanics
Everyone was so very helpful as I determined what type of bike to buy to replace my old one. Your customer service is stellar!!!
Easy online ordering and pick-up. Staff is always friendly and attentive.
Needed a new tube installed. I sat down to check email and barely got my phone out and he said ‘You’re done’. New location is good and easier access than the old one
During the initial inspection you told me all the things that needs to be done. You gave me call after you found additional things and an estimated price when everything is done.
You gave me a rough schedule and date and you kept your promise in pricing and date.
Your Technician were always nice and very knowledgeable. I really appreciate the service and the result. My bike drives like new. It’s awesome.
Excellent, enthusiastic and knowledgeable help.
Josh has been so helpful when I have been in. He provides great customer service and was patient and encouraging as I begin to ride again.
Quick and friendly service! Fixed a bike to save an outing I'd been promising my kids!
Friendly staff. Fair pricing.
I enjoyed the friendly service and expert advice. I don't know much about bikes but the employees were very knowledgable and willing to share best practices and answer even the most basic questions like how to properly operate the new bike pump I bought. Will definitely be coming back for any of my biking needs. Thanks everyone for relieving all the anxiety I had around cycling and making my experience enjoyable.
Outstanding service! They were all very friendly and professional. Highly recommend renting from this customer focused crew!
Very knowledgeable. And give great pointers to improve up to the ride.
Friendly and knowledgeable staff!
Russ was a huge help in getting my new bike ready and going over each possible item that I would likely need for it.
Quality goods
Very friendly and helpful staff