Customer Testimonials
The patience, and professionalism that Chris exemplified during our shopping experience was outstanding, he was knowledgeable as well as understanding when we needed him to help provide advice for our set up. We also are very happy with the equipment itself, we purchased a pair of Trex bikes to enjoy our community. Thanks and very well done!
Everyone is so nice and helpful. And I like the convenient location in Bella Vista.
The guy that helped us was extremely friendly. We knew what we wanted when we came in and he helped us very quickly and answered any questions we had.
I have known Alex for a long time and he is always willing to work with me, and to promptly and professionally handle all my bike needs. Thanks Alex!
Friendly people, very helpful.
Great customer service and timely turnaround on a warranty for my kids bike
Great team at the Bella Vista shop!
They treated me great. As a person who really didn't understand just how big the biking niche truly is, they were very helpful in recommendations concerning fixes and modifications. Overall, the place, people and establishment are amazing
Extremely knowledgeable and helpful with bikes and accessories. Well supplied and equipped for bike repair and maintenance. Trustworthy.
Cat was very helpful and considerate.
Friendly and helpful
Brought in my kids bike for a new tube and some upkeep. Was kept updated on the expected completion and fee. No disappointment.
Staff is always good to deal with and courteous. The manager happily and fairly made good on a service mistake. I will continue to support them.
Always friendly and helpful
I can't say enough good things about this place! I showed up with a broken spoke while traveling through town, with no appointment, expecting to wait days for a repair. Instead, they got me in right away and had everything fixed in about an hour.
Even though I was just passing through, they treated me like a longtime customer. Friendly staff, excellent communication, and outstanding service from start to finish.
It's rare to find a shop that goes above and beyond like this. If you're looking for knowledgeable people who genuinely care about their customers, this is the place. Highly recommended!
I thought everyone I felt with did an outstanding job on every aspect. I thought prices were very reasonable. Staff did a great job of explaining the problem and suggestions on how to solve it. The best part the never tried to “Oversale” anything. Their goal was not to take my money just to offer the best services at a great price. Thank you guys very much you earned a loyal customer!
Great staff. Reasonable prices. Great service.
The store clerk that assisted me was very helpful, kind, and knowledgeable.
The service was friendly and fast! We will be back for any bike needs.
Fat is amazing manager really helpful. All their products are great. I recommend that tire bike shop in Springdale. Good service.
The team was great! Very knowledgeable and reasonably priced. Thank you!
Very knowledgeable people ready to help
I love that I can call and get service done the same day most the time.
Matt at the Harvard/tilsa store always tries to fit me in when I need a quick fix or new tire.
Employees take good care of customers! That is why I have sent friends there that needed some help!
The communication and support from Matt during the whole process was a real pleasure! From the moment Matt discovered a problem with my frame, through the final service and delivery, Matt did a great job of keeping me informed and completing every step. Thanks!
Very friendly and fast service. Exceeded expectations.
I appreciated how thorough the service was on the bicycle that I took in for repair and the reasonable price.
Great service
Well I've been going there for 3 years now if I need something I go there they've always helped had my derailleur adjusted yesterday and it works fine 10 out of 10
Knowledgeable customer oriented