Customer Testimonials
Josh was excellent! Taught me about my bike & offered great service.
The staff was super friendly and helpful. They accidentally ordered the wrong part but they were upfront about it, explained the problem, and got my bike back to me ASAP. Overall a good experience! Also helped me pick out a few accessories and invited me to a group ride š
I needed emergency assistance to fix some mistakes made by another local repair shop and they told me to come on in and made the repairs while I waited. They were very friendly and helpful and I am most appreciative for their assistance.
Very nice people, put in some time to just help me out real quick with some pedals and overall amazing dudes
The shop was able to get my bike fixed quickly and ready for riding the next day.
Excellent customer service coupled with professional level service.
Always so helpful!!
Thanks Ezra always a great job
Friendly folks. Helpful
I was greeted as soon as I walked through the door and the gentleman was very helpful in getting me what I needed.
Shout out to all of the crew at Phat Tire! Was in town for Ro3, and they were awesome! Took time to walk through tire selection and install the day before the race. Talked with me about the terrain, what to expect, and other rides in the region. Thank you for the hospitality!
The guys at the Rogers shop are always so willing to help. I brought in my son's new (used) bike and not only did they swap out his derailleur, he lubed the chain made everything worked and allowed me to stand next to him and ask questions as he worked.
Really can't recommend them enough. Great part of the downtown Rogers family.
First name removed is so dreamy.
Friendly and competent. Helpful
Great service!
Good quality, variety, & great prices. I received excellent customer service!
Jackie
The staff is always very nice!!
Amazing products and service. The best in town!
Loved service!!!
Professional, affordable and very friendly.
My technician took the liberty to adjust my bike perfection without me asking. You have a customer for life sir.
Extremely friendly and knowledgeable staff
Fixed a difficult problem quickly, and ahead of schedule. Price was very reasonable.
My last day here from Michigan riding and had tire issues. The service guys fixed me up right away and even trimmed my handlebars and put goop in the other tire as well. Didnāt miss much riding opportunity at all. You guys are great! Thank you.
Did everything I expected and a little extra and to top it off was a little cheaper then what they quoted. Excellent work
I am very pleased with the support and service I have received from the team in Edmond Oklahoma, especially from the manager Ryan. When a team member is busy with another customer, my presence is acknowledged while I am waiting for assistance. I have never experienced an āattitudeā with any of the team members, their demeanor and behavior has always been professional.
I repair Bicycles for low income families and when there is an issue with a bike that I cannot resolve, the team at Phat Tire always assist me with information, direction, and at times, with hands on assistance.
Yes, I highly recommend the team at Phat Tire.
Technicians have great expertise and experience. They are very thorough and pay attention to detail.
Everytime we go to Phat Tire BV we are treated with friendliness and respect. I took my Trek mtb in for an issue and Thomas was very helpful. He took care of my immediate need with my derailleur so that I could still ride in the Women of Oz ride that day. I also mentioned some challenges I was having with the bike and my riding and he recommended several options to improve the bike's build to help me. He helped me order the right parts and got me in for service very quickly. It is always a great experience going there. I never feel like I am imposing. I never feel intimidated (I am a 59 year old woman) and they always treat me with respect. Great job all around
Jono and Matt never disappoint when you need repairs !
Great service - personalized, amazing & knowledgeable techs, very reasonable pricing, completes work quickly.
You guys consistently meet and/or exceed my expectations. Great service from the Fayetteville location - specifically Russell and Mark. Keep up the great work!