Customer Testimonials
Many times when I take my bike in, it gets fixed while I wait. When I do
Drop my bike off, it has always been fixed within a few days.
Very good customer service
The shop was clean and professional..
Bravo!
Speed, quality, explanation and guidance
Great deal on a Burley balance bike!
Your people are friendly and knowledgeable, service prices are fair, and turnaround time is good. I recommend you all the time.
I came in for a flat tire on my bike. The guy that helped me was awesome. He was super helpful and told me what PSI to keep my bike tires at in the future.
Extremely helpful, friendly, and professional
Kevin was very helpful and replaced the derailer, hanger, and chain in no time at all. The situation was pressurized since the bike had to be ready for the next morning's race at 9 a.m. Thank you for your helplessness and thoughtfulness. It is much appreciated.
Friendly, knowledgeable. Store is neat and clean and organized.
Steve was very helpful to me while shopping for a better seat.
Guys are awsome and do great work. Been times where they go above and beyond to get my bike in and out before a race.
The staff at the Bella Vista location was very helpful in answering any question I had.
Friendly people. Fair prices
Good quality and helpful.
Bought 2 bikes there, Great service and great convenience.
Found a great deal on a road bike - quality product at a very good price. Everyone has a positive attitude and are outgoing. Helpful - maybe motivated by a sale but they didn't pressure me at all. Their knowledge is high level. Definitely return there when I am in Bentonville. And when I set the money aside for the high level mountain bike, Phat Tire will get a shot at my business for sure.
Excellent and quick service.
Previous visit to Bentonville, friends rented bikes from them.
The staff is friendly, knowledgeable and enthusiastic about bicycles.
Friendly service
I live in Lee Summit every time we come down to Bentonville to ride anything we need you always have love your shop. I bought my first gravel bike Trek checkpoint from you guys. Love it.
Great products, friendly staff and great location.
Everyone was helpful and knowledgeable.
Employees are very knowledgeable and courteous
Fantastic service. Got me knocked out same day and then did an overall check fixing a few minor things.
Great service and they were able to match my wife and I to great bikes.
Great service and fast turnaround!
Good selection. Had what I needed. Attentive customer service.
Dane was super nice, very knowledgeable