Customer Testimonials
Phat Tire Bike Shop in Norman is the place to go for your bike questions and needs. The team here was patient and knowledgeable. They helped me find the perfect gravel bike for my budget and needs.
Customer service was really nice. Labor cost is a bit pricey but his ability to fix both our bikes and didn't act like it was a chore, but something he enjoyed doing. I really appreciated how good a job they did.
Kind and educational without being condescending!!
Personal connection and willingness of sales personnel to take time to give advice.
Quality products reasonably pric d.
Friendly and knowledgeable
Very friendly staff. Though almost every bike shop sells Trek bikes around here. Over saturated if you ask me.
Russell was knowledgeable and very helpful.
Solid shop that supports the cycling community in store and at events. Y’all are great!
Good quality
Great service department.
Excellent service
Phattest service in all of NWA, quick turnaround and friendly staff. Aces in all the places
Kevin is kind and caring. The staff knows their product. Birdie is precious
I like the knowledgeable and welcoming staff and the availability of local service and supplies for my cycling needs.
The team at Phat Tire always do a great job working on my bike. Always honest and not over sell. Thank you
The dudes there are super helpful and cool
Everyone there is AMAZING. Loved the service so much. Will never go to another shop in Bentonville
Great service department
Cory was very friendly and helpful with my purchase. He took the time to explain everything fully and even looked for a tire that happens to be on backorder. The store was clean and well layed out. I will always shop at Phat Tire anytime I am in the Bella Vista area.
Darren was personable, attentive to my need and was informative of how he made the repair to my bike. I had a great ride afterwards. Thanks!
Friendly and knowledgeable staff.
Great Service, and SUPER fast! I was expecting them to take at least til Monday when I dropped off my bike on Thursday late evening. They had it done by Friday by 12 or earlier. I always come here to get my bikes cleaned and anything bike-related. Also all the people are friendly and know about bikes. Also there's like so many cute guys there (hahah)
It was quick and they explained exactly what was happening to me in a way I could understand
Friendly and welcoming folks.
Amazing customer service and knowledge of products.
You have the good stuff
As a new cyclist just starting out, Dillon was extremely helpful in answering questions and explaining the service.
Visiting from Atlanta and our crew had flat tires, broken spikes, and broken carbon fiber rims. The team here took great care of us, getting us back on the trail as quickly as possible at reasonable prices . Thank you very much!
Saved my day riding with my grandson. Replaced both tires in under thirty minutes and got us back on the road. Thanks