Customer Testimonials
Very professional, reasonably priced, quick service! You guys are the BEST!!
Team hooks it up. Wheel set is sick & turn time was short. Thanks y’all.
Dillon was the best
needed help on the phone with psi question as a newbie on a bike. Fella was kind and patient and i was able to ride my bike safer. also came by for help getting my bolt/shoe out of my pedal and fella was kind and patient.
Friendly knowledgeable service with local feel.
Excellent service! The guys helped me get bike setup/tested…and answered all my questions.
Very knowledgeable staff
Cat helped me right away! Great guy. Would recommend
Very professional and responsive. I needed bikes to be prepared in a very short timeframe and they delivered. Very happy with the service. Thanks to the staff
Friendly and helpful customer service!
Dane was a great guy to deal with. Very patient knowledgeable and friendly and went above expectations to meet my needs in getting the bike I wanted and even helped with the loading up my new bike. I left happy I chose to use them. Him and his helper were great the day I picked up my bike
First, the location is perfect. Secondly, the staff is amazing. Ryan, Josh and Shane have all been so very helpful. I love the atmosphere and the knowledge they possess. We are very pleased with the 2 e-bikes we have purchased and have had great service. Thank you.
Cool shop... my first time in.
The people. Adam is about the nicest gent at any bike shop
Great selection and availability of needed products and parts. Adam is a fantastic ambassador for your brand. On my most recent visit, I asked to buy a 5 NM torque wrench. He didn't have one to sell me, but let me take the shop's torque wrench home to finish my repair. That was super helpful and is an example of going above and beyond customers' expectations. Great job!
Very knowledgeable employees no matter if it’s road bikes or mountain bikes. Employees are very enjoyable to work with. Very friendly
The staff was very helpful and friendly!
Nice people working in the store that are LGBTQIA friendly
Good selection, friendly staff!! The guy with the dog who always helps me is the man !
Great service. Fair price.
Great and fast service. Everyone was really nice
The selection at phat tire is awesome. A little something for everyone. I previously bought a set of grips from there. This trip, I brought my daughter’s bike in for a broken brake lever and I dropped it off and it was fixed and ready in 30 minutes at a fair cost. Staff is great!
When an issues with a previously purchased bike came up, a service tech checked it out, fixed the issue and was glad to help.
The availability and ease of finding what I need. Also have knowledgeable staff willing to answer all questions.
Ver helpful and friendly.
Kept updated
Dropped my bike off to get it shifting smoothly again (this was a very very old bike) and not only did they answer my questions but they took the time to look it over with me and explained things that I didn’t even know to ask questions about! I really appreciated them taking the time and I will definitely be back for future service!
My dude First name removed was quick, calm, friendly and professional.
I came in for a helmet and didn't really look around the shop but I loved the variety of helmets sold
The service I get down at Bella Vista location is superb. Whether I buy or am just looking it’s always outstanding. I mean actual bike service and sales service. The long haired salesman usually helps me and he is really outstanding whether I buy or not. He always seems genuinely ready to help and offer advice. I feel real comfortable going in there for questions and parts.