Customer Testimonials
Great service and explanation. They went beyond on service.
Listen. I have never seen a company with such great customer service. You guys are unbelievable. So glad I purchased both my bikes from you. I continue to tell others about you. Keep it up.
Knowledgeable and polite
I had a couple of problems with my bike and the crew were friendly and explained how I should properly for my bike. They explained it well and were welcoming!! This is now my go-to bike shop!
Phat tire tulsa south has the best hours to suit customers, and good selection of accessories.
Knowledgeable, friendly service and sales. I appreciate that I don't feel like I need to have $10k to spend on a bike to get good service.
Folks at Phat Tire are very helpful and are the only company that helps with ordering things online to get accessories for my catrike.
There is a good selection with a great staff.
Best bike shop around. Mechanics and staff are excellent. Very helpful and patient
Thank you for being honest regarding the repairs for my son’s bicycle. Staff is very professional and repairs are very reasonable. I will definitely be back when I am in the market to replace his bicycle.
I am an out of town rider who had a service issue and was treated like I was part of their loyalty program. Felt very welcomed and supported by all their staff who are also a great resopurce for what trails to ride. Always best to check wit the locals :).
Great shop all around the area with knowledgeable mechanics! When vacationing down in Bentonville/Rogers I know that I can roll into a shop and have people know what they're doing.
In my personal opinion, they have an extraordinarily strong team. They all seem to get along well and their knowledge of biking is incredible. Special shout out to the manager, and to my personal mechanic Thomas, for being great people. And there are other people there that I wish I could call out by name but I'm old and I forgot, everyone there is incredible
Considering your specific situation due to location and clientele I have always been very impressed with here willingness take care of us in a hurry from out of town. It is not my expectation, even though it is your business model, it is always greatly appreciated. Thanks again
Super knowledgeable and friendly staff. Everyone was helpful when I was ready to purchase a bike, and after, guiding me to get set up for my biking adventures.
Quality, service, efficiency, reasonable prices, attention to details..;l
Awesome bike shop!
Hey just some quick notes, my last visit was perfect, yall are always busy but willing to help out us idiots tourists who are in a hurry, got the parts and and help I needed.
Just letting you know we appreciate and remember yall helping us out, I'm sure we will be back.
We love Phat Tire Edmond..Ryan, Josh and Shane take good care of us. It is a great store, great people and we love our bikes. Thanks guys. Becca and Paula
Patient knowledgeable bicycle people. And affordable maintenance options.
I came in on Sunday, from Wisconsin, and my bike crank had fall off and other issues. They were able to fix it and have me riding in less than an hour. They are friendly and knowledgeable.
What a great bike shop, but the customer service makes it an amazing bike shop! Corey and Kevin went above and beyond for our group. One of our bikes was serviced immediately, 2 were left for level 2 cleaning and a new e-bike purchased!
WE LOVE THIS BIKE SHOP!!!
L. Clark
Republic, MO
The employees were friendly knowledgeable and kind. The would explain things and didn’t make me feel less than.
I like the fact that the products you carry are high-quality and that the customer service is not about trying to upsell, but making sure that what the customer gets fits their needs.
Friendly service!
Kevin was very helpful and was super attentive.
Friendly staff, excellent work on the bike.
Great Service and Value!
The lady was very knowledgeable about the products and enthusiastic about mountain biking. And very helpful and friendly.
Services were fast, adjustments were helpful and they educated us too