Customer Testimonials
Very attentive employees
friendly service
They did a great job restoring an old bike that was very special to me! It looks almost new!
Excellent customer service.
Friendly and attentive crew to help store visitors with their needs. They were able to suggest a map and fix a flat tire in a jiffy. Nice quality and selection of biking gear.
Stop selling electric bikes.
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The people at Phat Tire are so kind and helpful! I highly recommend this place...they are knowledgeable and make the process so easy!
The staff was helpful and knowledgeable
A wonderful service, I arrived on Saturday morning with my bike because it felt strange, they helped me put air in it and when I finished my route, I returned to the store and they did a magnificent maintenance.
Customer service was excellent. Helped my son and I purchase a new bike and related accessories. Offered recommendations without being pushy or demanding, let us make the final decision. Appreciated all the support and guidance in the process.
Mark was great and very helpful!
Folks in the service shop are rad and know how to help a bike in need.
Josh was very helpful!
Great service great team
Brought in an e-bike with an electrical issue, within an hour they had it diagnosed repaired and ready to go. Friendly and knowledgeable staff, will definitely be back!
Prices and services
Very personalable and knowledgeable staff. Great shopping experience!
I went in the shop to ask questions about improving my bike. James and Shane were very helpful. They didn't push sales on me but we came up with a game plan. They also found an issue with my rear hub bearings and fixed it pretty quick. I'll be doing business with them again.
Had a problem with the battery on my eBike - They reset it so it worked again. They also did a bunch of software updates on the bike. They are always very helpful.
The knowledge, professionalism, items available to purchase, and very polite!
Expertise and friendly service
Great service and excellent customer service in helping us understand which bike was best for our granddaughter! Also very friendly and patient!
Very friendly people and very good location,
Professional support and great customer service.
Super friendly staff! Fast and efficient service!
Very helpful and knowledgeable.
High quality products and impeccable service
Great Service and awesome employees.
Phat Tire supports non profits.
Wonderful customer service! Walked in unannounced and they helped me full on!