Customer Testimonials
Outstanding customer service. Went in with a leaking tire, left 10 minutes later ready to roll. Love Phat Tire.
I walked in and they were able to change my rear sprocket within 10 minutes during Bike Festival Saturday. That's great service
The staff was very helpful and knowledgeable. Best selection of mountain bikes in Norman. Pricing seemed on par for this area. I bought a Trek Rosco 7. Got lucky and found one that trek had upgraded from the factory with fox 36 x grip fork for the same price as the Rock shock that trek uses for the Rosco 7. I highly recommend Phat tire for shopping and repairs. It's my first stop for bicycle anything.
The sales and technical staff at Phat Tire Bella Vista were exceptional in setting up our new Trek FX Sport bikes.
approachable, helpful, cheerful, knowledgeable
Excellent service. Employees were patient and friendly.
The store is clean and simple (not overly loud or chaotic) and seems to offer everything you really need for bicycling! The owner is also nice and took time just to chat with our little man.
Excellent service and promptness on quality and honesty.
This will be my go to ship, even if it is 20 milse from my location
Really nice staff and welcoming environment.
The bike was awesome and the service was spectacular! Very friendly and helpful. We will be back next time we’re in Tulsa!
Chris was very informative helpful and friendly. We felt no pressure in the purchase and provided great service.
Great and fast service! Thank you!
Just planned on dropping our tandem off for some drivetrain work. Corey and Thomas dropped what they were doing to attack the problem with expertise far above mine, and had us on our way in less than 30 minutes.
I really like the service and flexibility that are provided because it is not unusual to go to the store with something in mind and later add more things that you decide should be done as well. The service is prompt, the price is fair, the knowledge of the staff is good.
Parts in stock, service completed in a reasonable amount of time.
1. Local to me and close
2. Super helpful staff (thanks Nick!)
3. Always seems to have the stuff I need
Phat Tire completed my work quickly and well. I would highly recommend them to anyone needing bicycle work!
Great customer service!!!
Staff ready to help and explain all the details I wanted.
Phat tire takes care of folks and gives back with events like the Double Barrel gravel ride.
I've been to the store a few times with questions and have found the staff to be friendly and helpful. Talked with Mr. Brown during my most recent visit. He was clearly interested in helping rather than just making a sale. We had a long conversation about saddle comfort, and the saddle I purchased was noticeably better on my first ride. Mr. Brown made a point to remind me that it was okay to try the saddle and still return it if it didn't work for me.
Great team, chill vibes, good selection. Staff is knowledgeable and always a positive experience.
Great service, knowledgeable employees, good selection of merchandise and bikes to choose from. I like that there are multiple stores to choose from depending on where I’m riding.
Carter did a great job listening to what I needed done on my bike. I understand that he was also the person who preformed the work on my bike and he did a great job.
The customer service and selection of products is excellent !
Nick is the man!
Great staff! They are very friendly and helpful. They helped me get my bike out of my vehicle and back k in it when they were finished. They helped me figure out what I needed to get my bike back on the road, and the cost was very reasonable.
Both are very good
Have dealt with AJ
The service at Phat Tire was awesome. I can't thank all the guys (especially Nick) for their hard work in providing a fantastic experience, in particular, for my kids. We love our bikes and highly recommend Phat Tire for anyone who wants a great experience with buying a bike with a very knowledgeable and highly engaging staff.
Well I've been going there for 3 years now if I need something I go there they've always helped had my derailleur adjusted yesterday and it works fine 10 out of 10