Customer Testimonials
Service is fantastic
Great service, knowledgeable staff and quick turnaround around time.
Perfect place to rent a great bike if you're in town without a bike rack. You can be on trail in minutes and ride all day!
Great customer service!
The Phat staff are passionate about their craft! That brings a responsibility to their customers providing the best and cost conscious approach towards a customer’s new purchase, explaining repairs, and the selling of their services with the customers’ budget in mind,
Rjc
Fayetteville resident
Helpful and convenient!
Amazing service and Kevin was awesome to work with!!!!
N/A
Morgan did a great job in helping select the best bike for my interests. He helped evaluate my current bike and worked with me to assure I was getting the most for my money.
Good service and selection.
I liked the friendliness of the staff and the layout of the store. The clearance section was awesome also, had some great deals.
Friendliness was a plus for me. I have lots of silly questions and they didn't make me feel silly. The store is super clean and seems stocked. We will definitely be back!
Easy to work with, informative, helpful
Friendly service, fair price (on a very easy service - a replacement 700c tube on a slow Wednesday AM).
Great quality products and great, friendly service!
You guys are cool and many times you fix bikes right away.
Very prompt
The employee that helped me was absolutely phenomenal 10 out of 10
Quick service
Nice people
Everything was great!
Stopped into Phat Tire Bike Shop in Rogers and had one of those experiences that reminds you how good local shops can be.
Super friendly, knowledgeable, and enjoyable to talk to .. no pressure, no upsell, just honest help. They got us dialed with exactly what we needed at a great price and pointed us to a perfect lunch spot.
Felt like real customer service, the kind that’s getting harder to find.
Grateful for the experience. We'll be back!
The store was nicely organized. The sales guys were so great! Out of their way friendly. Great service.
No Comment
Ruff and others in the shop have been pleasant, notifying me along the way of recent bike maintenance. The work was executed well.
Best bike shop franchise in OK and AR. Great service. Excellent mechanics.
Staff at Phat Tire are always super knowledgeable and helpful. Thanks y’all!
Great people and great service!
Great service!
The Bella Vista shop is the best. They have always taken care of me when I bring my bike in with problems. It is nice since I’m from Fort Worth, Texas and not a local. They take care of their customers! Thank you.
Top notch bunch of guys at phat tire south.