Customer Testimonials
Shop worked with me on prices. They had what I needed in stock. A lot better people to deal with than original owner of the Trek store.
Very knowledgeable staff. Ordered parts I needed and prompt in putting them on my wheels. Mark was great. And Shane. Will tell my friends
Phat Tire is not only a bike shop, it's a local destination! From the Management team to the bike techs, everyone is extremely knowledgeable and super friendly! They carry top gear and if they don't have what your looking for they can get it quick! I moved all my services to Bella Vista Phat Tire because it's awesome to deal with people that genuinely care about you and your equipment! Keep up the great work Team and thanks for the awesome bike community you are helping us build!!!
The service is the best!!
great recommendations to keep my bike in good shape, friendly techs
Nice people, knowledgeable, helpful, all around good service. Affordable!! I feel confident in the fact they walked me through the steps of what needed to be done and then sent a work order via email of what was going on in detail so I didn't have any surprises.
Would recommend with confidence!
I like the people and the shop does things a few times a week. That's how it should be.
Professional, knowledgeable and courteous staff . Answered all of my questions. Nice bike selection.
Always very friendly and willing to help.
great team.
Prompt, courteous, competent and gracious ,
Great customer service. Very knowledgeable team members. Great prices.
The boys at PT Bentonville are so dreamy.
The group in BA is very professional, friendly, honest, knowledgeable and does quality work without trying to upsell.
Great and quick service. Got my bike in and out on the same day!
Very helpful staff, will definitely be a repeat customer
Morgan did excellent job explaining everything and even went to Rdmond to get bike
Staff is always friendly and helpful!
Out riding now after service. Bike is going great!
Associates listened to my needs and offered excellent service. Thanks!
Store personnel is friendly, knowledgeable, and patient with customers who new to cycling. I got excellent advice when I bought my bike there.
Jonathon was super helpful, attentive, patient, and kind in helping my 10 year old find a bike that fit him, and helping him get fitted for a helmet, and taking a test ride.
Always a good experience
Great value on my bike
They always jump on it when theirs an issue
I do wish the would have called to approve a cable replacement on my tune up.
No big deal as I know I can trust that they must have found an issue & it was just $27!
knowledgable and friendly staff.
Love the wide selection of products and price points
I am very, very pleased with the service you guys did on my bicycle. It has needed some work and you guys delivered. Thank you for your hard work and your courteous and friendly service, I will definitely be coming back for whenever my bike needs work again. it feels like a completely new bicycle and I love it!
They have a fairly diverse offering of products and services to keep you on the road or trail. They are very knowledgeable on the products they sell.
They are great! I went in with a tire that had a leak. I was thinking I would have to drop it off and come back for it. They looked at it right away and solved my issue and I was out the door in 15-20min. Very good service.
The team was very helpful and patient fixing
my brake issue as a walk in!
Great customer service straight to the point and honest feedback on any questions you may have