Customer Testimonials
Everyone in the store knows everything about mountain biking...the products, the trails, the history of the area and are always available when needed to provide assistance.
I needed some quick help with my bike before leaving on a trip. They fixed it. Fast & friendly!
Great customer service. Adam and his crew go above, and beyond.
The technicians were very helpful and talked at my level of understanding. My bike tune-up was great.
Went to the Bella Vista store Sunday afternoon, with questions about my high end Bianchi road bike.
This being "mountain bike" country, I wasn't expecting the young gentleman working there to really be able to help me, but I was wrong
He was very knowledgeable, professional and friendly.
I left with what I needed,and happy I stopped there.
😎👍
Very friendly and great customer service.
Guys in the shop are awesome they are knowledgeable and friendly. They fix bike problems quickly and get us back on the trail. They are also good parts and products offering advice without being pushy. Absolutely the best, we always come back!
I received top shelf sales and service from everyone I've dealt with at Phat Tire. I had to buy a new chain for my bike and Josh not only found the correct replacement, but went the extra mile showing me how to install it.
Blessings!
The repair technicians are friendly, explain well, and have a quick turnaround time.
Friendly, professional interaction
Personalized and friendly quality service
So welcoming and happy to help me adjust my rear derailleur so I could go finish my ride, even though he was busy working on another bike
Very fast and great price!
Products work well and have a substantial warranty
The products were delivered when promised and the service was done in an amazingly quick fashion. More importantly, all the techs were professional and personable. This is my bike store!
Nickell was very helpful and shared his knowledge
Product recommendation, purchases and service is always on point. Kevin is the best. Love my new bike and Saddle
I had to drop in yesterday to get a rotor and brake pads replaced. Pricing was extremely fair and service was incredibly fast. I couldn’t be more pleased.
Great selection and service!
Had two bikes that needed a little work, they did it right then and there. Left with my two bike 10 minutes later. Super helpful.
We love our new electric bikes!
Friendly, fast, and expert service that is reasonably priced! OBS club discount is a bonus. Love that we have a neighborhood bike shop!!!
The store is stocked with bikes, accessories and tools for all my biking needs. Plus the people know my name when i come in.
I had a challenging flat. The staff opened early to help. Their service was quick, friendly and efficient. Appreciate them!
The guys are here phenomenal to interact with. Knowledgeable and great at relaying information to this bike beginner! Thanks so much!
Very helpful staff.
The guys at Phat Tire are awesome. I’m here from out of town and needed my dropper serviced. They were able to work me into the schedule so I could get back on the trails. I couldn’t be happier. Thanks again.
Phat tire in bella vista has a wonderful service team! Highly recommend! They always go beyond! And take very good care of our mountain biking youth! Thank you guys for always be there for my Max! Your the best!
Fast and capable
I am always treated like a king when I head into Phat Tire. The staff and technicians know me and my bike. The service is done quickly and at a fair price and the communication is timely and thorough.
David B