Customer Testimonials
Great location and friendly service!
Phat Trie always done an exceptionally professional job ensuring my bike is "road ready!" They are courteous and consistently deliver on completion timing commitments. Strongly recommend!
We are always happy with the bikes we buy there and the service afterwards. Morgan was great to work with when we came into the store at Jenks, and when I called back to order the bikes we wanted.
That had a tire in stock that no one else in the area did
Knowledgeable and attentive staff. Will make it right if there's a problem with your purchase or rental. Will rent from them again in the future.
Very knowledgeable, professional and friendly staff! Always a great experience coming in here.
Fast and Correct
Quick, thorough, knowledgeable, high service. Dustin is an incredible mechanic that takes pride in his work.
I can’t say enough good things about this shop. Go ahead and shop around town, you’ll be back here for everything. I purchased two bikes for the family recently. It was an amazing experience from start to finish. Selection, prices, customer service…they nailed it all. BIG thank you to Cory and Max. You made our family very happy. We’ll be back for some new bikes down the road. Customers for life. Spreading the good word about Phat Tire Bentonville!
-Brandon
Has always been fast and helpful. I drive 2.5 hours to ride there and when I have had issues with my bike you guys always get me fixed up and back on the trail quickly. Thanks for top notch service
Kevin and Denis always do a great job
I really appreciated Shanes customer service!
Will stop by again.
Friendly staff.😀
Josh did an amazing job identifying an assembly error and fixing it on the fly.
Great staff! Helpful, knowledgeable and friendly!
Quick and great service!
Great service
Friendly and helpful as always!
Quick, professional and excellent work.
I always get friendly and helpful service here.
Rush the service manager is outstanding very helpful. That’s the reason why I’ domy business there is because of rush and the filler workers. They’re all great. He’s just exceptional. Help me out with my new bike. Fix my tires up. Everything was perfect.
Friendly and fast service
Everyone at the shop is always super helpful. By far my favorite bike shop in the area! Especially since I am inexperienced in mountain biking and ask a lot of questions haha.
Friendly and knowledgeable staff and good helmets.
Very good very nice
I called Dane looking for a bike for a grandchild. He was very helpful and we purchased a bike at the Norman Oklahoma location. We will be back!
Great service!
Had two mountain bikes packed up after our trip to take on airplane and man did they do a great job. Didn’t have the tools to make it happen myself.
Great expert customer service . They understand that bikers are geeks about gear!
Great selection of gear, shop is well organized and staff is friendly.
So I go in every so often when I have parts in my home I personally don’t want to work on. I was at the Springdale location and Andrew helped with my bike. He is always friendly and just a great guy cannot thank him enough. He has helped me with many bikes over the past five years and just can’t thank him enough