Customer Testimonials
knowledgable and friendly staff.
Love the wide selection of products and price points
I am very, very pleased with the service you guys did on my bicycle. It has needed some work and you guys delivered. Thank you for your hard work and your courteous and friendly service, I will definitely be coming back for whenever my bike needs work again. it feels like a completely new bicycle and I love it!
They have a fairly diverse offering of products and services to keep you on the road or trail. They are very knowledgeable on the products they sell.
They are great! I went in with a tire that had a leak. I was thinking I would have to drop it off and come back for it. They looked at it right away and solved my issue and I was out the door in 15-20min. Very good service.
The team was very helpful and patient fixing
my brake issue as a walk in!
Attentive, pleasent workers. Great store!!!
Silas was very knowledgeable an helpful.
Very helpful, friendly, and I did not feel rushed.
Great products, knowledgeable and friendly staff
Location is close to my apartment. The staff is very knowledgeable and able to show products that I am interested in.
They fixed my bike and were extremely kind and friendly
Great folks at the rogers store . Will go out of their way to help upo fond what you need even if it a free bolt in their bolt bin. Thanks guys
Very thorough and staff was friendly and eager to help
Friendly personalized service. They are clearly anxious to provide an exceptional customer experience.
Employees add value beyond the reason for my entering the shop by sharing mountain biking expertise, experience, news, tips, suggestions, local happenings, trails, etc. All are very welcoming and helpful. Prices for maintenance and rentals seem high but the service is excellent.
Awesome selection of kids bikes. We have 2 kids and each of them have used Phat tire to purchase and trade in each bike as they grew. This program is incredible. I have also purchased my gravel bike from phat tire and they provide excellent t expertise and service.
Fast tire replacement!
Great local bike shop in Bella Vista. Always friendly and well stocked with the small supplies I need.
Great service
Quality products, courteous and helpful staff/ offer help finding the right product for you!
Very good price on my new trike. The tecknition was very friendly and made all of the adjustments to personalize the fit for me.
Everyone is so positive and helpful. And your bike products are top shelf!
We went to a couple of bike shop in the area, and stopped into two Phat Tire shops. The genuine help of those at Phat Tire was the difference. Knowledge some thing in business, but an honest approach to my family’s needs, with sincerity…. That is who will be getting our money. Thank you for how you do business
Took my sons e-bike to be fixed & they had it done super quick!! Great customer service, everyone was friendly and willing to help!! They even helped us unload and reload the bike!!
I got great service and a quick turnaround on my bike tuneup!
Quality products and advice for any level of bike rider. Friendly and respectful if the shopper!
They are also so so helpful & no matter all of the questions I asked about bikes & other things they have the best response & really care about their customers! 🙏🏻 Thank you guys!
Good people great choice of quality products at a fair price
Always a good experience
Great value on my bike
They always jump on it when theirs an issue
I do wish the would have called to approve a cable replacement on my tune up.
No big deal as I know I can trust that they must have found an issue & it was just $27!