Customer Testimonials
Everybody is very helpful and extremely nice. Especially Corey Dubois. Corey goes above and beyond the call of duty for his customers.
Staff was very accommodating and willing to assist me with my problem. I purchased an e trike for my wife that was damaged in transit. Phat Tire was willing to provide repair service and give the trike a once over to assess any additional problems. Work was done efficiently and we had the trike back after one day. Thank you.
friendly and helpful staff.
Everyone is always super kind and helpful.
I would not go anywhere else. Those places would not have Steve, Matt, and Johnathan. All great people that work there and take care of the customers.
Everything you need, plus more in, one store. I pick up something here every time I’m in town!
The people who work there are friendly, knowledgeable and I trust their recommendations. I feel like they truly want to help me, not just make more money selling me products and services I don't need.
First time at this shop. The employee were super nice and friendly. They explained everything to me. Will definitely come back.
Dane is all around awesome and he goes out of his way to make sure that all of your cycling needs are met so I highly recommend if you are in need of anything cycling related go see Dane and the guys at phat tire bike shop in norman
Love Trek bikes, for sure, but the service and expertise sets this store apart from the rest. Dane is extremely knowledgeable and customer-focussed. He makes the entire process a breeze. Thanks, Dane!
Wow, great service, very personable staff.
PhatTire's Edmond location has extremely knowledgeable staff, super friendly and eager to answer questions/emails. Ryan Anderson deserves a raise.
Thomas is my go to mechanic in NWA. He is friendly and an expert mechanic. Oh and Phat Tire in Bella Vista usually can get bike repairs done more quickly than other shops in the area.
Friendly and respectful. Listened to all my questions and answered everything they could very professionally.
Great selection of helmets. Very informative staff. Clean store.
Adam at the front desk and thomas in the back are both absolute pros. They helped me a ton with the questions I had on fine tuning my set up. Extremely friendly, and invited me to a group ride they host from the shop! I will continue using phat tire as my #1 option for any new parts or service.
Courteous, prompt service at a fair price.
Always so helpful and will get any needs fulfilled. Also very knowledgeable and accommodating.
I stress test all my equipment more than most cyclist. They let all the sweat out of the hidden compartments of the bike. They Replace corroded parts, stretch tains, and woren bearings.
They always keep me Rolling.
Osborne
Service department is great. Love the convenient new midtown location on Harvard.
Friendly. Punctual. The mechanic assessed what was expected to be done. Upon pickup of my bike all work that was done was explained in detail and was invited to bring the bike back in as necessary as needed.
Kevin great guy and me mechanic listened to all my war stories!
I stopped in to have my son’s bike brought up to working standards after sitting around collecting dust. The tire needed a new tube, seat adjusted, handle bars adjusted, brakes looked over, chain lubed, etc. they fixed it in a matter of minutes and I got to hang out with the shop dog. Quick and super friendly service.
Kevin is great.
Alex Jones is the man
great team, helped me find exactly what I needed
Great service and great team at every store I have visited. They always have what I need to meet my biking needs!
Great staff and knowledgeable. I attended a clinic about adding tubeless tires to your bike. Much better than watching a YouTube video.
Always a great deal on something!
Your services are always quality with clear descriptions of what will be done. The employees are kind and helpful.