Customer Testimonials
The staff were super helpful and friendly. Could not have received better customer service.
The guys were Awesome! Explained everything! Did a great job on maintenance on my bike! Very pleased?
Yo, good experience. Strong positive greeting the instant I walked in, professional tone gave me trust and welcoming dialogue made me feel right at home. Yall got it.
Nice new store. Lots of product. Great staff.
Personal and knowledgeable staff I was able to try out and order the e-bike that I wanted.
Employee was attentive and helpful in recommending the right maintenance item that I needed.
Very friendly and knowledgeable staff
I gave 10 because I couldn’t give 100! xoxo
Kevin was the best. I got to ride the bike before buying it. He got I t me the complete setup that job needed. Thanks Kevin
Great products and great customer service very helpful and friendly staff I would highly recommend them to anyone
Great guys.
Good people in the store.
Always friendly and always professional. My go-to bike shop in Bentonville!
Great dudes. Very helpful and enjoyable to hang with. Great solutions.
Great service, and they got it done quicker than I was quoted!
Fast and helpful
Great service. Friendly staff who really understand biking in Bella Vista.
The team is super helpful, and I have already recommended them to friends.
My first time at Phat Tire. Great and clean store with plenty of parts, gear, and accessories to go along with the bikes. I dropped my bike in for service. They were very pleasant and took all the time necessary at drop off to understand what I was looking for and then the time necessary to discusses any challenges with the service upon pick up. The initial quote was spot on for the final bill and they turned it around quickly.
We rented bikes for a couple of hours and it allowed us to have an enjoyable time with our family!
Great people in the service area.
I appreciate the friendly service :)
Good inventory, had what I was looking for.
Sales person was great and very helpful. I’m sorry but I didn’t catch his name.
Rocket always takes great care of me and my family when we visit.
Friendly down to earth advice on tire repair products! Thanks,
I just left Phat Tire Bella Vista and wanted to take a moment to call out Adam and Roth for the exceptional job they do. Every time I visit, they are both consistently friendly, welcoming, and genuinely engaged with customers. Even if they are assisting someone, they always take the time to acknowledge others and make them feel seen.
Very helpful and educating staff while respecting all skill levels from beginner to expert. Thanks for not making a beginner or intermediate feel like we're lesser-than. Selection of in-stock parts and accessories is very good. Like the vibe.
Great customer service. Very knowledgeable and helpful staff.
Store was clean and neat. Open on Mondays. Not many are. Employees were friendly and helpful. Just a good experience.