Customer Testimonials
Your technician is a very knowledgeable and helpful individual who is after your best choice in safely maintaining your bicycle
I get personal service from Rocket and the team. They have great attention to detail, and I enjoy my interactions with them.
Rocket was friendly, did a quality repair, and the price for labor and materials was very fair.
Very friendly, good communication and timely repairs. Kept me informed entire time.
Great service, friendly and knowledgeable staff. Good product selection
Professional & Timely Service
Phat Tire in Edmond is amazing! I've taken three different bikes in for issues over the last year, and they've been able to fix my issues on the spot, in less than 15 minutes each time. I always try to buy supplies there (sealant, tire levers, etc), and I own several Phat Tire shirts and jerseys. Shop local, support the bike shop that supports us!
Your employees were extremely friendly and kind
Very personal service - they take the time to explain everything you need to know.
Great customer service!
friendly service
Friendly staff who definitely ride that makes a big difference
This shop is very friendly and helpful. On our way to move in daughter to college 3 hours away and discovered bike tire for school travel was ruined. Stopped in on way out of town to see about a quick fix and got the service we needed when we really needed it.
Always have what I need or suggestions that would work
Awesome shop! Awesome people!
Nice shop very friendly
I took my bike in with short notice and they had it turned around even faster than I expected. Tires fixed and some TLC to the chain, working like normal again!
Fast knowledgeable service!
Great turnaround time and incredible tune up! Rides like new
Phat tire in Bella Vista got me going again literally in an hour when I broke a spoke and punctured my rim tape. They could have easily declined and had me rent a bike when I walked in at 4 pm, but they turned me around and I was riding that evening. They saved my trip and I really appreciate that! I will be back in the future!!
Excellent customer service!! Great products too that are fairly priced.
Very good service and he was very knowledgeable of product
Friendly, knowledgeable staff
Great workers, very helpful!
The service was outstanding. They provided excellent advice. I will return to this shop next time I needy bike serviced.
Kevin, Darryl, & Morgan are always very friendly and knowledgeable. I appreciate their feedback and opinion!
Lovely staff, super easy and quick to get attended.
repairs were complete and personnel were knowledgeable
The gentlemen that worked on my bike were very helpful thank you I’m enjoying bike
Being a Diva, I have visited other bike shops that sponsor the Divas - partly to show my appreciation for their sponsorship and because I assumed I'd get better service. However, after several other shop visits, I decided to just come back to Phat Tire and I'm so glad I did.
I realize you're not a Diva sponsor, but you guys are professional and prompt and not the least bit condescending to a woman coming into your shop and you "know" my bike. I'm gonna stick to Phat Tire from now on. But I do wish you'd consider sponsoring the Divas - we're an awesome, diverse bike club. And we talk to each other (and other riders) about bike shops.