Customer Testimonials
Very helpful customer service, I’m new to mountain biking, and want to buy much more, just need help on what I need
Friendly and fast service
Super helpful team at Phat Tire!
Always enjoy working with Perry!
Excellent customer service.
I brought my Trek Slash down after replacing the cassette, derailleur, and chain. The bike mech immediately put my bike on the stand, fine tuned my shifting and found a few minor issues (and corrected them). And gave some suggestions about various products. I do wish they pedals with a more narrow profile. Helps reduce pedal strikes.
Five star!
Knowledge and willingness to solve the problem. Thanks so much. Barry Barker
Best customer service and products this side of the Ozarks!
Riker was genuinely helpful, informed and efficient.
Willing to sell me a product they use in stock , but didn’t have a spare. Sold me theirs and ordered a new one for there future use!
Great bikes, friendly service
Fantastic, knowledgeable, helpful, and friendly service. I love my new bike. Thanks, Phat Tire!
It's near me and the folks there are very friendly and knowledgable.
You are lucky to have Matt and Jonathon
Best Staff in the known universe.
Great customer service, fast assembly & status updates!
Friendly staff and variety of bike products to chose from.
Will definitely return!
Kevin is knowledgeable insightful and extremely helpful in selecting the right bike and accessories to complement the ride.
Guys jump on my brake problem and had me in and out in an hr and saved my trip,
The Guys that work here are as good as it gets! I live in Missouri and I bought my bike and stuff here because of the customer service.
Super friendly and helpful plus serviced our bikes quick.
I purchased a new Trek road bike from the Fayetteville store during Black Friday weekend. I’d like to give a huge shoutout to Jayden for helping me with the selection. Also…BIG kudos to the other guys in the Fayetteville shop. A few weeks before the purchase, they recommended to my wife that we wait until Black Friday weekend to do the purchase because the savings would be substantial. He was absolutely correct. Thankful for a local shop that has serviced all my bikes for several years and now helped me select this new sweet ride! This shop, and the folks who work there, are outstanding!
TREK Bikes
Phat Tire has the best bikes and friendly service in NWA.
Quick, friendly knowledgeable service
Everything went smoothly!
Phat tire had amazing staff. They do good work and it's fun to visit the shop
Friendly, knowledgeable, approachable!
Willingness to help, Dedication, Professionalism.
Best shop in town! Great staff
Very informative advice aiding me in solving a situation encountered assembling a spin bike.