Customer Testimonials
Awesome team at SS, always a pleasure!
Plenty of options and great in person service and communication
Very friendly sales people and mechanics
great service from friendly staff
Friendly and efficient!
Great service!
Awesome shop. Great prompt service. 1st Class
I had an issue with my rear hub and Ezra had it repaired in no time. He is a huge asset to your shop. Thanks again Ezra !!
I love that Phat Tire goes out of their way to help! They always follow up with me as well, making sure things are fine and that I'm satisfied. I won't take my bike anyplace else.
The store was clean and organized. The bike tech stopped what he was working on to get my bike fixed and it was quick service.
Friendly, knowledgeable staff who were able to quickly diagnose the issue I was having with my wife's bicycle, and then have it up and running in no time
Nice people. Fast service.
Guys are very nice and super helpful
Very helpful in finding a spacer for my cassette.
Great and quick service.
I love the Springdale Phat Tire. They are always nice, accommodating, and efficient. Recently I had a flat and the technician fixed it in no time and I was on my way.
Kevin always takes care of me whenever I bring my bike in. So helpful with questions or concerns, he knows his stuff!
Such incredible atmosphere!
Corey and Adam were fantastic to work with!
Knowledgeable and friendly
We just wanted to extend a heartfelt thank you for keeping our bikes rolling smoothly for over 6,000 miles. Your expertise and dedication have been a huge part of our journey, and we truly appreciate the care and attention you've put into every tune-up and repair. Here’s to many more miles together!
Gratefully,
First name removed & Leigh Last name removed
Paul & Charla Last name removed
Awesome service, knowledgeable employees, always helpful and friendly. Our go to when we need help with our bikes, questions and a nice selection of bike accessories and riding gear. Sidewalk sale was great with several great discounts. Close to home with easy access to the shop right on May Avenue.
Products in stock and friendly and knowledgeable employees.
Very helpful. We walked in Friday afternoon just before closing with a flat tire and they helped us get my son's bike fixed so he could ride it over the weekend.
AWESOME service.
Always top notch service! I appreciate everyone who works at this location and their willingness to help with all my bike needs!
Best Customer service in NWA!!
Professional, knowledgeable, and friendly!
Nice staff and super helpful!
Very friendly staff and knowledgeable about the equipment we needed. They even dropped what they were doing to put the new equipment on our bikes.

Ian did a great job assembling my new Teleport EV bicycle.
The Phat Tire team are nice friendly folks.
Beautiful bike shop with lots of great merchandise