Customer Testimonials
I appreciate the very helpful staff and the fair prices. I never feel talked down to when I'm here.
not sure the guys name but he really hooked up my sons bike that was a disaster lol
The service representatives... Kelvin and Morgan were especially very patient and helpful.
Convienent location and friendly service
Customer Service!
Bentonville is loaded with bike shops. Phat Tire stands out in that crowd because of the way they interact with their customers. From tech’s to sales guys it’s about the customer feeling welcome, appreciated and important. Pretty basic stuff, often overlooked in today’s retail environment, but not at Phat Tire. I met the Manager, Cory Enloe. I’m guessing he sets the pace for his staff. I’m sure he’s busy but you would never know it from the attention I received.
Great inventory of top bikes and accessories right on the Square in Bentonville.
We stopped by after eating dinner with our kids and the guy at the front desk was super helpful and took us out back to help us teach our kids how to ride a bike without training wheels. All we bought was a helmet but my wife and I appreciated the help and the pointers on how to get them on 2 wheels. Great guy, 10/10 customer service.
Quick quality service.
A wide selection of parts and accessories, even for older bikes.
Friendly staff, affordable rentals, and solid parts selection/inventory
Wonderful crew that helps everyone who enters the door!
Great Trek and Bontrager products.
Excellent customer service kind, friendly staff
Prompt service
I can't wait to try out my new Townie!
You are nearby and the staff is friendly and helpful.
I've never had a bad visit to the Edmond Phat Tire Shop, even when I drop $500. The crew there is solid, Steve, Shane and Josh know how to not only get things working, but they are a solid source of critical information for cyclist of all abilities. Proud to say that this is "My Bike Shop".
So I go in every so often when I have parts in my home I personally don’t want to work on. I was at the Springdale location and Andrew helped with my bike. He is always friendly and just a great guy cannot thank him enough. He has helped me with many bikes over the past five years and just can’t thank him enough
Great location and friendly service!
Phat Trie always done an exceptionally professional job ensuring my bike is "road ready!" They are courteous and consistently deliver on completion timing commitments. Strongly recommend!
We are always happy with the bikes we buy there and the service afterwards. Morgan was great to work with when we came into the store at Jenks, and when I called back to order the bikes we wanted.
That had a tire in stock that no one else in the area did
Knowledgeable and attentive staff. Will make it right if there's a problem with your purchase or rental. Will rent from them again in the future.
Very knowledgeable, professional and friendly staff! Always a great experience coming in here.
Fast and Correct
Quick, thorough, knowledgeable, high service. Dustin is an incredible mechanic that takes pride in his work.
I can’t say enough good things about this shop. Go ahead and shop around town, you’ll be back here for everything. I purchased two bikes for the family recently. It was an amazing experience from start to finish. Selection, prices, customer service…they nailed it all. BIG thank you to Cory and Max. You made our family very happy. We’ll be back for some new bikes down the road. Customers for life. Spreading the good word about Phat Tire Bentonville!
-Brandon
Has always been fast and helpful. I drive 2.5 hours to ride there and when I have had issues with my bike you guys always get me fixed up and back on the trail quickly. Thanks for top notch service
Kevin and Denis always do a great job
I really appreciated Shanes customer service!
Will stop by again.
Friendly staff.😀
Very good and service was great and very timely matter