Customer Testimonials
Friendly and very knowledgeable staff. Helped me fit and purchase my first mountain bike along with the essentials!
Staff were friendly, knowledgeable, and helpful.
The men were so friendly and knowledgeable. I needed help with my daughter’s bike and they fixed it quickly. I am so grateful for them!
Check out my FB story…did a shout out to Phat Tire bike shop!
Thorough explanations of the types of clip-in pedals and shoes for my type of bike.
bike is riding very well after recent service.
This is the only bike shop that had the bike I have been looking for for months! The customer service was top notch! I needed the seat stem lowered and they got it all done, pedals and other accessories added very quickly. We came from 4 hours away and they made the whole buying experience pleasant. I love my new Salsa Confluence.
Friendly and knowledgeable staff. Always wanting to help you get the what you need by explaining benefits vs cost. If your bike is broke they will get you back on the road if possible.
The people are knowledgeable and interested in their clientele
I appreciate the knowledgeable, friendly and helpful staff at the South location.
Always appreciate the friendliness and service from Matt, steve and the team!
Thanks for helping my wife air up my tubeless tires on my Domane!
Steven Plaisance
Mike Wilson is the best!!!!
All we needed was a kick stand and they were nice enough to give us a set of bolts for the water bottle our bike was missing. Great customer service no matter the customer.
I like the shop, the location & friendliness of the staff
They have been easy to work with. Held clearance items for me until I could show up after a ride. Ordered items for me with no issues.
We always have great customer service, and the bike came back looking fresh!
Fantastic, professional, and personal service!
Algunos tipos geniales
Just good service at a reasonable price!
Very helpful!
Service area was about as perfect as could be for a walk in customer needing a rear wheel tire replacement. Went from having a bad day to being able to get back out and play on the trails. The text message communication system notified me when my wheel was ready. 5 stars all around
I rented a bike for a couple of days and it was perfect plus great service.
Besides quality bikes, their services is top notch. Josh was very helpful and polite. Even when I talked on the phone with him he was very mindful of other customers in the store and still helping me on the phone. That seals the deal for me. GREAT CUSTOMER SERVICE.
Phat Tire of Edmond is a 10 out 0f 10!
I am a first time road bike rider with little knowledge. Dustin, Perry, and the Phat Tire crew extremely helpful when answering my questions, and giving suggestions and recommendations. I ended up ordering through the Trek website and having the bike delivered to the Phat Tire location for assembly. 4 day turnaround. Rides like a dream. This will be my go to bike shop.
Friendly, knowledgeable team, great location and excellent service!
We're on a quest to bike in all 50 states. I had lost the front brakes on my Trek Marlin 5, yet again. We found Phat Tire Bella Vista online, AND people along the trail (their local customers) told us how good the folks there were. I called from the trail and made an appointment for later that day. The repair was quick, plus the mechanic noticed a nail in my tire that hadn't yet caused a flat. He put in a new tube for me, and we were on the way.
Thanks, Phat Tire Bella Vista!
Great communication and very helpful prices were reasonable
Super friendly staff that is very knowledgeable and willing to go the extra mile to get people back on the trail.
Quick quality service and fair pricing
Great knowledgeable staff