Customer Testimonials
Good work, reasonable prices
Great customer service ! Took very good care of me and continues to do so .
The service technicians know their stuff!
You have a great selection of quality products - both higher dollar and cost effective ones.
Brought two bikes in that needed real service. Didn’t have time to get it done before my trip to Bentonville. Had both bikes done in a couple of hours. Very happy with the interaction and the overall service. Bikes were dialed and I was able to enjoy 5 days of riding instead of the 3 I was thinking with needing to get the bikes fixed.
Danny is very knowledgeable. New brakes, pedals & tires. All a big upgrade!
Kevin is just a great person to deal with. Very honest and informative team
Courteous, Professional and Prompt even for a walk in. Thank you!
Super friendly service!! Nice selection
The service was outstanding, and the guys are extremely knowledgeable.
Staff is friendly, knowledgable, works promptly and reliably.
A lot of variety in gear and parts
Thomas was super helpful. Super patient in explaining everything to a beginner mountain biker. Great customer service!
Knowledgeable and friendly. Went the extra mile with my bike. Highly recommend!
All good
Great service and friendly folks
Perfect!!!!
I was on a quick mission for a new tube and I was able to get the tube and out quickly. Thank you Phat tire crew!
As soon as I walked in Bo greeted me. I broke my bike in a race I was stressing because I had another one Sunday. Bo brought me over to Russ. Russ said he didn’t have the part and called other Phat tires to see if they had the part they didn’t. So Russ being the badass bike mechanic he is was like ok I have this part at home. I can run home get the part and put it on for you. I was blown away by the hospitality. I was In severe need and my weekend would have been wrecked and he went above and beyond to make sure I could keep riding. For real I was blown away. I have never been to this bike shop he could have easily said sorry dude we don’t have the part. But no he got the part from his house and put it on. Wow I ended up winning my race Sunday and solidifying my number one spot for the year. It meant more than yall know. Beyond stoked for the great service and the will to keep a stranger rolling I was really impressed with. I will tell everyone go to Phat tire. People that treat a stranger like family is a place everyone should go. Thanks Russ Bo and Luna for keeping the vibes great. Great job to the manager for the hiring everyone is so friendly and they really want to get you riding. For somone that has never been to Fayetteville to get treated like that I was blown away thanks soooo much. Shred up Phat Tire. You have a customer for life.
Right on the spot service very very knowledgeable mechanics reasonable price amazing work
Friendly staff and good locations
I was very pleased with my purchase and experience of buying my first E-bike! The manager was very helpful and great to work with!
Friendly, professional
The staff was very helpful and efficient in taking care of my needs.
Friendly and very knowledgeable staff always helping customers with gear and riding suggestions.
The guys were super helpful and very knowledgeable about the products. I would absolutely recommend them!
They are very knowledgeable and helped me make a great purchase that fit my budget. I love my new bike 😍
Friendly, knowledgeable, keep a full stock of everything and can usually service a bike very quickly. Great bike shop all around.
The guys at Phat Tire are so helpful! They do great work.
Fast and capable