Customer Testimonials
Staff are extremely knowledgeable, experienced and provide workable solutions to questions or issues Imay have.
Staff was friendly and helpful and got what I needed. They also informed me more about my bike which was nice because I am new to it. The phone holder said it was $25 but came out $30 though. Not the workers fault though
Friendly faces and great service. High quality products make the difference.
Cat talked to my grandson in an adult/cool way and gave good advice. He was responsive and fun to work with. I really appreciate the service and cooperation Rogers Phat Tire offers everytime I go in the store.
The guy was so honest and kind.
Fast repair done right. Really liked the emailed invoice with details. Well done guys.
The customer service was fantastic.
Charlie did a great job helping me switch out my pedals quickly! Great guy, great service!
You guys fit me in and gave my bike a quick service without having to. Great job as always.
Alex is great! Always helpful and very knowledgeable.
Service was quicker than expected and great price!
Helpful staff that go above and beyond!
Super helpful and knowledgeable!
What's not to like?? These guys always take care of me and my bike. This last time Andrew helped me out with a chain that needed replacing and a front rotor that was a little bent. He's awesome!
i was in a pinch and every bike shop i called was booked way out except for these guys. they worked on a tricky drivetrain issue well above my paygrade and resolved it quickly. Same day service and i got out of their (with a new set of grips) for under $60, which is a feat in boutique bike-world. Nice guys, great service.
Honest and useful information about the bikes, cost, equipment, etc.
Friendly, knowledgeable and helpful
The time and interaction from your sales people (Rick) namely who took the time to explain a lot to me and help me set up the bike for trails and I’m really appreciative for the time taken by the salesmen Rick made my 1:30 minute drive worth the trip up and I will use Phat Tire again in the future.
Very informative staff members, helpful and patient.
The technicians are always very helpful and take the time to visit with me and educate me on new equipment. They always get me in and out quickly so I can get back out on the trails.
The employees provide a quick turnaround and go above and beyond for customers!
Staff knowledgeable and helpful. I will be back to do business again.
Got repair done in a timely manner .
The staff are knowledgeable, friendly and in short superb
Quick, professional
The Staff was awesome and very nice and knowledgeable. They gave great advice and did a great job servicing and fixing my bike. They also did it faster than they quoted me.
Helpful advice from knowledgeable people
Morgan was excellent, knowledgeable, and professional. The Roscoe 7 I purchased is great! Will return for my full sus. Purchase
Great looking shop! Egg plant pedals in stock!
They were very attentive to what i needed and called me when they came across an issue. Explained what needed to be done. Gave me a quote and moved forward. Great attention to detail. Love keeping me informed and fixed my bike in no time.
Extremely comfortable, knowledgeable dudes. Clean store. Expensive asf but you’ll find that at any bike store.