Customer Testimonials
Roth was very helpful. Bought a Kuat rack. Was already assembled, and he carried it to my car for me. Great experience!
Dane was very helpful when I was buying my first pair of cycling shoes
quick easy bike rental. my sons bike was amazing. my son loved it.
Very helpful people, good atmosphere. I appreciate all the help.
I shop Phat Tire a lot, but this was my first time in Rogers. The crew were all incredibly friendly and helpful. I don't go to downtown Rogers a lot, but I will definitely be back, if for nothing but a beer and a chat.
I liked the service and they got my bike fixed without any problems
Friendly and knowledgeable staff
Josh up at Phat tire was awesome to work with. Not only did he do an amazing job cleaning up and servicing my old Trek Madone he stayed late to get it done just so I could still get a weekend ride in. I would recommend Phat Tire to anyone looking for extremely knowledgeable staff, great service, and fun atmosphere!
Politeness
Great people providing great service quickly!!
Came in looking for handle grips. Not for a bike, but a project I was working on. Got just what I needed. And with instructions on how to apply them from the gentleman at the counter, they fit great. Thanks for your help.
Corey and Thomas are rock stars, knowledgeable, friendly and great ambassadors for your business and the community!
Love the expertise of the staff, and the variety of bikes and accessories you have.
Great people - willing and qualified to help
Very helpful and great quality. The Bella Vista location is my go to, can’t beat the location and the staff.
fit me in to their service schedule immediately and got the bike back the next morning for a reasonable cost - ship folks are knowledgeable and easy to talk too
Customer service is always stellar. Fixed an issue another shop hadnt been able to.
Rocket and Scott are pros. They are both passionate and enjoy solving bicycle mechanical challenges. I will continue to utilize their service and purchase bikes and gear from them.
Great service and attention. These guys take care of you and take care of your bike.
Great products & friendly, knowledgeable staff!
I needed a 1 bike add on for my bike rack, which they not only had in stock, but also put it together and attached it to my rack. Definitely over and above what I expected.
Allay like going into the BA store, friendly and courteous
Super friendly and helpful. And picked up a used demo for a steal!
Friendly personalized service.
Great bike shorts by Trek
The team there is always cordial and will help you even if it's just to get some air in the tires before a ride. Also, helpful recommending products with zero pressure to buy. WE WON'T go any other place to tuneup or repair our bikes.
Fast, accurate, personable
Super helpful staff. They have the resources for the problems that occur on your bike. If they don’t , they can get it and get you back on the trail or road.
The staff members are always friendly, knowledgeable, and efficient. I have been well taken care of every time!
Beau was our sales associate, he was friendly, knowledgeable and thorough. He did not pressure us, he took his time and answered all our questions. He went out of his way to show us many options, as well as explained the advantages of each bike. Beau also made sure we understood all the services offered with our purchases that are needed to maintain our bikes. He also showed us how to do regular important maintenance ourselves.(ie: chain care). We definitely would recommend Phat Tire to others.
PLUS, Emma is a fantastic ambassador!!🐶