Customer Testimonials
Friendly service, fair price (on a very easy service - a replacement 700c tube on a slow Wednesday AM).
Great quality products and great, friendly service!
You guys are cool and many times you fix bikes right away.
Very prompt
The employee that helped me was absolutely phenomenal 10 out of 10
Quick service
Nice people
Everything was great!
Stopped into Phat Tire Bike Shop in Rogers and had one of those experiences that reminds you how good local shops can be.
Super friendly, knowledgeable, and enjoyable to talk to .. no pressure, no upsell, just honest help. They got us dialed with exactly what we needed at a great price and pointed us to a perfect lunch spot.
Felt like real customer service, the kind that’s getting harder to find.
Grateful for the experience. We'll be back!
The store was nicely organized. The sales guys were so great! Out of their way friendly. Great service.
No Comment
Ruff and others in the shop have been pleasant, notifying me along the way of recent bike maintenance. The work was executed well.
Best bike shop franchise in OK and AR. Great service. Excellent mechanics.
Staff at Phat Tire are always super knowledgeable and helpful. Thanks y’all!
Great people and great service!
Great service!
The Bella Vista shop is the best. They have always taken care of me when I bring my bike in with problems. It is nice since I’m from Fort Worth, Texas and not a local. They take care of their customers! Thank you.
Services were fast, adjustments were helpful and they educated us too
Great service and explanation. They went beyond on service.
Listen. I have never seen a company with such great customer service. You guys are unbelievable. So glad I purchased both my bikes from you. I continue to tell others about you. Keep it up.
Knowledgeable and polite
I had a couple of problems with my bike and the crew were friendly and explained how I should properly for my bike. They explained it well and were welcoming!! This is now my go-to bike shop!
Phat tire tulsa south has the best hours to suit customers, and good selection of accessories.
Knowledgeable, friendly service and sales. I appreciate that I don't feel like I need to have $10k to spend on a bike to get good service.
Folks at Phat Tire are very helpful and are the only company that helps with ordering things online to get accessories for my catrike.
There is a good selection with a great staff.
Best bike shop around. Mechanics and staff are excellent. Very helpful and patient
Thank you for being honest regarding the repairs for my son’s bicycle. Staff is very professional and repairs are very reasonable. I will definitely be back when I am in the market to replace his bicycle.
I am an out of town rider who had a service issue and was treated like I was part of their loyalty program. Felt very welcomed and supported by all their staff who are also a great resopurce for what trails to ride. Always best to check wit the locals :).
Great shop all around the area with knowledgeable mechanics! When vacationing down in Bentonville/Rogers I know that I can roll into a shop and have people know what they're doing.
Easy to work with, informative, helpful