Customer Testimonials
Friendly and knowledgeable staff, having the Java Dudes there is just icing on the cake š
Great folks! Friendly, kind, no pressure. awesome place to do business!!!
Took my bike in for a tuneup and they did a fantastic job and got me back on the road quickly! Thanks again phat tire!
Friendly, and competent at a fair price. What a concept š
Everything went perfectly well. The salesperson (Cat) was super-helpful and friendly, the price was right, and it was in stock. Couldn't ask for more.
Jono and Matt at midtown Tulsa are very professional and do great repair work !
Everyone was very friendly, knowledgeable and helpful. Another thing I noticed is the way the staff was like a family, which made a good team that passed their expertise and assistance on to their customers.
Bike was expertly assembled; service was top notch. Fair trade-in policy.
Super helpful staff. Had good luck with the product I purchased. Padded bike shorts.
Convenient location and fast service
The guys at Phat Tire quickly got my bike in for a tune up and got the bike back to me fast, so fast in fact that it didn't impact my normal ride schedule.
Great work and great service!
Always helpful and knowledgeable. Each time I have brought my bikes in I was impressed with the kindheartedness of helpfulness.
Quick turnaround for
All the guys were great help. Even had an extra help from a friendly customer who is a frequent flyer down at the shop.
Wide variety of quality products, and a very knowledgeable staff.
The friendly and professional demeanor of the staff
Friendly people, sympathetic. Most importantly, price is right. More. These bicycle warriors9 know what's wrong w/gears, derailleur. These guys know bikes.
Impeccable service, great staff, fast and complete service and repair. Also they do some free services including air up tires.
What do I like about your products and service? Easier to say there is nothing I didnāt like. Everyone was super knowledgeable, your selection of parts and gear was huge, the serviceā¦. Was absolutely top notch and Iām extremely grateful for it. We had a bad run of 4 tire flats, fork blew, derailleur cracking, probably more. Itās been a long week. But every single time we rolled a bike into the shop we were greeted by super nice guys that I do think genuinely cared about our experience and our time riding in Bentonville.
Seriously - two times (in our trip) our service tech left the shop to check out other shops for parts we needed on our giant bike. Once even calling a friend of a friend that should have a fork that will work for our bike. Who does that?!
These guys.
Legendary.
Iām coming back to bentonville every year until I canāt because after seeing how awesome the trails and local service is - i canāt stay away.
Thank you for everything. Above and beyond. Just ā¦ wow. Thank you!
Andy Moyle - Houghton MI
We love how fast and efficient they are and it is always a pleasure to go!
Cool staff local shop. Love to support when I can. Keep it up guys
Thanks for the great service!
I appreciate the service I get. Thankful that they keep plenty of help on hand for when it is busy.
Service is always great. My bike is always ready to go when I arrive
The products are great, amazing customer service, I believe I spoke with Rick. He was amazing, helpful, full of information, and tried to get me the best bike possible. He should get a raise! I am very likely to send a friend here! Thank you for the amazing experience.
Great staff. Helped our family of 4 find the right bikes and introduced us to mountain biking. Best part is the full service to get your bike ready and even installed a bike carrier onto our suv!
Selection is great but customer service is something I greatly appreciated.
Friendly, knowledgeable and caring service!
very friendly and knowledgeable about bicycles
Fixed my tire on the spot and was great about suggesting other services like greasing my chain. Kevin was very informative and helpful. I left with a well functioning bike and a new bike shop to visit when the need arises.