Customer Testimonials
Pleasant experience, great staff.
Excellent technical advice and mechanics. Great customer service.
Great service. The mechanic did excellent and efficient work while the salesman thoroughly answered my questions about bikes and equipment.
Helpful employees
Service is great as usual. Thanks!
Everyone is very friendly and knowledgeable. The service is quality and quick. Phat Tire Broken Arrow is my go-to place!
Staff is always very helpful
Very friendly and helpful customer service!
Worked with CHris at your Fayetteville location. Very knowledgeable and professional offered multiple suggestions for me on which bike to get that would be the most useful for my preferred ride. Would definitely refer him to others.
The gentleman(s) are very knowledgeable and honest. It's totally refreshing!
Service, service, service - always feel in good hands on the bike maintenance!
They did an awesome job outfitting me for a week long ride. Were very efficient and timely in getting all of my gear installed. Yes, I will be back there in there future.
Great people!
Friendly helpful staff, no pressure sales and good products
Very knowledgeable staff. They helped me get the right wheel set for my needs.
Sweet selection! Quick, reliable, awesome! They treat your bike like their bike.🙌😎
Great customer service & knowledge of bike.
You get it done, and done well.
Great service, competent mexhanics!
This place has everything! Even if you're brand new to bikes or you've done it forever, there's something new and great to find. I had a very good time picking out a new bike with the best salesman ever helping me, and he was incredibly knowledgeable about everything in the store. He helped me set up a new bike rack on my car, which I had never done before. But he explained things perfectly, so I had no problems getting a good feel for how it works. This is really the best place to go for anything bike related! I would recommend it to anyone who's even slightly interested in starting their bicycle riding! If you have any doubts or you've never done it before, just go in! Phat Tire is great!
Matt Shroff was great, my bike rides like a dream!
Great bike store for buying, renting, and repairs. I come in from SoCal, from time to time, and rent bikes from their various locations in NW Ark. I want to franchise one out here!!! :)
Rental was ready and friendly service - Thank you
The team always does a great job taking care of whatever my bike issues are.
Very knowledgeable and fun to talk about bikes with
Elite level mechanics and down-to-earth personalities make this shop a gem!
Highly recommended!
Wonderful service.
Great personal experience
I like how the bicycle technicians are knowledgeable, personable, and direct. Products are fine. Alright selection and more expensive than other places, but... I'd rather patronize a local bike shop if they have what I need for a product than have them not be around and need their services.
The staff was very friendly and helpful. It’s my first time here and needed a few things.