Customer Testimonials
Loved being greeted by Scout, the super friendly dog. Also super friendly and helpful was Dane, the store manager.
Friendly service and good quality.
Great service; staff pays careful attention to my needs and provides reliable maintenance at a fair price.
Willingness to help and resolve a gift card reimbursement issue.
Jason was extremely nice and helpful. He was patient and took his time showing/explaining different products.
Will be coming back for my bike needs!
I’ve worked with many bike shops. By far this is the best service and sales experience I’ve had.
Kevin and Carson love what they do and care about people.
Their passion for cycling and building an incredible cycling culture in our community is evident in their dedication and commitment.
Selection, knowledge and friendly help.
The salesman was very helpful. Knew his merchandise well.
Good friendly efficient service for our rentals. We had a great time as a family riding around Fayetteville.
Great to work with through the whole process of buying a new bike to fitting.
The crews in the Broken Arrow location simply amazing. They explain things to you, friendly and very knowledgeable. Always ready to assist!
Got some service done. guys were obviously knowledgeable and experienced and easy to work with. guys even walked me through some of the maintenance while they were doing it which was a cool learning experience. can’t go wrong with these guys.
I called to ask about several products. Said I would be there in about 20 minutes. Andrew had everything waiting on me when I arrived.
Phat Tire has a great team and provide excellent customer service! They have a great selection of parts to keep you rolling!
Always great, friendly service. When shopping for a new bike they are very knowledgeable and helpful.
Carson and Kevin always go above and beyond my expectations. Great to have guys like this close by!
Nice and helpful employee.
I called looking for a bike part and talked to Ben. He answered my questions thoughtfully and was very helpful. I stopped in to pick the part up and again got Ben. He was top notch!! PS I experience this all staff there, keep up the great work!!
Super helpful staff
Tyler was very helpful and really went above and beyond, I really appreciated the customer service
Great service.
Really enjoyed working with Jason and I am really enjoying my new MTN bike! Great service team as well...very friendly!
I was told upfront about how much the repairs were going to cost me. Then they told me how much another repair was going on to cost if the tires need to be replaced and labor cost
Salesman was happy to help my wife and I try on and finally select the correct helmets for each of us. The selection was good and they had our sizes in stock.
Absolutely everything!
Ben was very friendly and helpful!
Super friendly staff and knowledgeable. Always find myself wanting to stay and hang out!
Prompt service. Had my bike tuned up and washed. Bile looks new again ! Chain and gears are now all clean. I will use them again. This was my first time using Phat tire after Lewis and Clark closed down.
Great service.Easy returns and exchanges and the latest available gear.
Fantastic customer service.
Kent was extremely patient as he answered all my questions.