Customer Testimonials
Great service! Highly responsive and was treated well.
Jayden was knowledgable, friendly, and professional.
Nice people. Good service and they work fast
Friendly, honest, helpful
The professional and reliable service. Never have to wait, everyone seems to be focused on great customer service.
I just needed service and parts replaced on my bike, and they were amazing. Friendly, knowledgeable staff and top-notch work.
Trek offers quality products, across-the-board.. Danny at the Rogers location was kind enough to find me a bike for an upcoming triathlon. I drove to Tulsa to pick it up. When I arrived, Tracy was extremely helpful and went out of her way to help me find accessories that I needed for my new bike. I appreciate Danny and Tracy’s help!
Friendly and helpful
Great service! Got this commuter back on the road quickly. Couldn’t be more satisfied.
Excellent customer service to the point where you ask for an odd and hard to find part and the salesperson spends 10 minutes digging through multiple boxes to find it. And does!!!
I have purchased two Trek bikes and a lot of upgrades: carbon wheels, SRAM wireless powertrain, etc. at Phat Tire along with annual deep cleaning services The products and services have been awesome. The bikes have always been ready on or before the promise date. The employees are professional and friendly.
Very good service, quick and knowledgeable
Ben and Seth two great guys in the bicycle community, always ready to help.
Great service experience.
Very helpful with bike and gear selection and they carry top of the line products.
Great customer service
Knowledgeable
Great service and attention to the customer
Really like how helpful and knowledgeable the staff is!
E-bikes! Service was excellent!
Great customer service!
Great Products!
Personalized service!
Thank you,
First name removed
The employees are very personal. From the first time I came into the store, I was treated like a long time friend!
fast service. Helped change out all the inner tubes on my BOB jogging stroller. THanks!
Excellent service
Helpful and informative. Took good prompt care of my beater bike!
Everyone was very personable and friendly. We had a great experience. They were very patient with my children would highly recommend.
Excellent service. It was good to chat with John.
Very helpful staff and a good selection of products.
You’re very fast and some times same day service. You have a good supply of parts in stock.
Well I have one more day here in Fayetteville to ride so y’all jumped on my bike and got it ready quick.
Super Helpful and Quick to respond