Customer Testimonials
Staff is always very helpful and friendly, answering questions without being condescending. I’ve had them go out of their way to help with a Kuat rack I purchased in Springfield, MO.
Helpful staff beyond service and parts
Got my bike up and running perfectly.
Your sales and service departments are equally exceptional! My daughter loves coming into the store, if only to look around, and they treat her (and me) so well each time. I won’t shop anywhere else for a bike or parts.
Everyone at the shop was great, very friendly and easy to work with.
Great service - quick - always helpful and friendly
Fast, friendly service.
Fast, friendly service. Great location!
Spent considerable time with two young boys fitting them properly with the best size bikes and helmets.!
Couldn’t have asked for a better experience! Thank you!
Love the place always friendly and willing to help have never had bad service and you’re very knowledgeable. Know what they’re talking about.
Your Customer Service team, Ezra and Alex, have been very helpful to get our Trevk running this week.
great bike brands and helpful and friendly staff
Walked in Monday to see about dropping my sons bike oft to get a new back tire installed and install a new tube on the front tire- jumped right on it and was out the door in 15 minutes
Helped me find the tools I needed.
First name removed was a huge help with going over my old Trek and helping choose compatible components.
What a pleasant surprise coming into the store yesterday. Warm and welcoming. Bradley took great care of us in the service department. And First name removed was there to open the door and welcome as sent. We will definitely be back.
Excellent and quick service turnaround
The employees are very helpful and informative, as well as kind.
ATTENTION 100%
Staff is always super friendly and helpful.
Knowledgeable staff, pleasant and helpful. I enjoy supporting a local store.
Always a friendly face paired with great knowledge and service. Squeezed in a quick same day service so I could get back on the trails and not miss a weekend ride. Thanks Darryl and Morgan!
Nice selection
Friendly and comprehensive service! I found the perfect bike in my price range and learned a lot about how to store and care for a bike.
Amazing. So knowledgeable and helpful. 10 out of 10.
We went in slightly embarrassed because we had recently moved and lost sone gear. The crew at phat tired helped us out immediately and didn’t make us feel weird. I needed up getting two tires replaced there and they ended up tightening up a few things and jumped in to help me on sized up my seat correctly.
Bikes are for everyone. I’ve never been to a shop that fully embodies that like phat tire. Highly recommend.
Locality
Super easy process, really nice staff!
The people, it took a minute to get my tire fixed and everyone was very friendly and listened to my stories like they really cared.