Customer Testimonials
This place rules.
Alex was friendly, knowledgeable and fixed my problem
Great location, friendly staff and fun place to be downtown
People were nice and knowledgeable on the phone and in person at the store.
The repair was done promptly as promised, and nobody tried to sell me something I didn't need.
Always treated very well by the entire staff. They are helpful even if what I need doesn’t cost a lot. And they are great with my 9yo son. Highly satisfied with their service.
Knowledgable, good communicators, plenty of products in stock, quality and timely service when needed, fair prices. Good guys to deal with.
Always a great experience at phat tire in springdale. They're kind and knowledgeable. They do a good job in a reasonable time. Have the patience to work with you and take time to explain anything to you and answer all your questions.
Great service great people
Very friendly and quick service request!
Great service and advice. Super friendly. Super fast too. This will be my go to shop.
Exellent service
Extremely courteous and helpful about local opportunities.
Very knowledgeable and courteous.
Work quickly to address my issues.
Great level 2 service from Jackson & Michael. My bike rides like a charm/
Terrific bikes and gear. Incredible service, for sure. We really appreciate the people in the shop - They're creative, knowledgeable mechanics. Everyone there is passionate about bikes and the biking community. We love our bikes and they support us with excellent service and advice.
They handled the the purchase and customization of my Trek e-bike in a timely and professional manner.
Almost always have in stock products I’m looking for and work done on my bicycles is high quality.
Wow! What great service! Davis really knows his stuff and saved me on a 14’ tube replacement for my daughter’s birthday bike right before close. I’m a Phat Tire customer moving forward. Would have bought from them in the first place, but the website pointed me to an online order that wouldn’t be here in time. Should have called as they had her size in stock. Went with an online company. Lesson learned. Online bike came with a flat tube…
I love the new location and the familiar staff that I'm used to seeing. Matt, Jono, and First name removed are the best. I would be honored if any of them would father my children.
We rented the E-bike for a half day and had a fantastic time. Had great instructions and the Trex bikes were amazing! Thanks! We will be back!!
Always great service, fast and knowledgeable
Knowledgeable Team, great products, very timely action/service/follow through!
The service was timely, the technician and the manager were very polite and helpful. The cost for the service was competitive with other shops.
Shane was awesome both by phone and in store! Helped me find exactly what I needed. I called from another stores parking lot and Shane gave me the confidence that my drive over to him was gonna be exactly what we needed to get up and running.
I love it there I go often and it never disappoints
Prompt good service
Staff is always extremely helpful, knowledgeable and genuinely care about the cycling community. The bike service is done quickly but also done right which gets me back out on the bike faster with less down time!
I was quickly able to get my bike repaired so I could continue with my ride. Great job!
Fast . Professionals .
Helped my son with a helmet at the Norman Conquest bike ride and after the event, Phat Tire supplied the best tires and advice on improving his bike. Vey professional and oriented towards the athlete sand education and service.