Customer Testimonials
Phat tire did a great job maintaining my 30 year old Trek bike. It was not shifting well but now it shifts like a brand new bicycle. They also did an awesome job with the handlebar wrap, the new tires, and new brake pads. Highly recommended!
Customer service and knowledge are top-notch, no pressure to buy more than I need. Super friendly guys work there.
Fast & friendly service
Always enjoy visiting any phat tire location. Staff is always friendly and extremely helpful. If you need something phat tire is the place to go
Great products. Staff is very knowledgeable about bikes and accessories!
Listened too my wants and needs.
When I told them what I was looking for, they didn’t try to up sell me.
Planing for bikes for family members.
Very friendly staff and answered all my questions.
Nice clean store, helpful team.
Great access to town and trails, and great value for the rental rate.
Very friendly service and knowledgeable staff. They have what I need and can order what they don’t have on hand. My go to bike store.
Expert help and fast service! They changed my bike tire flat in less than 20 minutes.
Everyone was very helpful. Made a newbie feel at ease.
Guys there really knew what they were doing fixing my grandson’s Razor.
Services is always great here. Products have always been good. Would highly recommend.
Phat tire bike shop in Okc is great. Kevin, Perry, Dustin and all staff (forgot the other guys names) are friendly and helpful. I always feel welcome and taken care of when I visit the bike shop.
The staff are extremely helpful and willing to answer and address any question.
The Phat Tire crew in OKC and Norman are fabulous!!!
Expert advice and the best service anywhere. We spent a week riding in Bentonville with many issues that they literally just took care of when we brought in our latest broken bike. 10 minute cassette swap, 20 minute wheel and tire changes, etc. just the best and had us back riding right away.
Hands down. Awesome. Thank you!
Came in needing a solution to a bent crank arm on an E-bike. Got a new set taken off another bike at a reasonable price and the tool I needed to install them. They worked great, better quality than the originals.
These guys have helped us get bikes back on the road in a pinch many times.
I highly recommend their service department.
Very helpful when I have issues with my Trek e-bike I bought over 10 years ago.
Good selection and fair prices. Employees enjoy their job and that creates a comfortable atmosphere. I will return and bring my friends.
Always get great service for any issues our bikes have had. Honest and skilled repairmen!
Friendly service. Reasonable prices
Competent, friendly, quick
Mark was very knowledgeable, courteous, took time to learn what I needed and made great recommendations. I went in to trade in a bike to get another one that I thought would best suit my needs, instead he directed me to a Trek FX 7S that I hadn't thought about but was perfect for my needs so I bought that, and he also had thoughts about the bike I was going to trade in - to make it better for me, he found some solutions and got them on the bike, which also made it more comfortable for me, so now I have a mid range and long range bike to suit my needs. If it was up to me, I would have only ended up with one bike that I was going to like but not love, but I ended up with two bikes that I love thanks to Mark.
Customer service was outstanding. Bike knowledge and the ability to explain.
I came in to buy a wrench to remove bike pedals. Not only were they able to tell me which size I needed, one of the guys gave me tips and made sure I knew which way to turn for the different pedals.
Matt was very helpful and knowledgeable when it came to needing parts and service for my bike. Will be using this location for all my future bicycle needs.
Great Crew!
Very knowledgeable and quick service.
Rick was great. We are new to biking, and he took a lot of time with my wife and me to ensure we selected the right bikes for us.