Customer Testimonials
Excelent customer service. Friendly and knowledgeable.
The people are very friendly and helpful. The Trek hardtail mountain bike I purchased with the tubeless tires has been a joy to ride on the trails as well as the road.
Friendly service with the exact part I needed.
Mark was awesome in helping to complete a kid's bike setup. Very helpful and fair price.
You have a good variety of products
Jordan and Cameron of Jax Murrieta restore my 1998 Trek 1200. It had been stolen and the police recovered it but it was heavily damaged. The bike rides like a new bike. They did an outstanding job. Very professional. I have been a customer of Jax since 1985.
The service was prompt, friendly and very helpful. I would definitely tell everyone to go here.
I had a great experience purchasing my new Trek FX Sport 6. Paul was extremely helpful in helping me pick the right bike with the right options. He was patient enough to help me through my millions of questions and knowledgeable enough to answer them in an easy to understand way. Thank you Paul and Jax Bicycles, I'm really excited about this bike!
Glove
the employees are very friendly and helpful
Excellent staff!! First time in, won't be the last. Bought my first Trek bike and I am in Love!! Overall experience is 10 /10!!
Amazing clean large shop with plenty of options, polite helpful and knowledgeable staff. I and my 9 year old daughter were very impressed and happy with our experience. Will be coming back for sure!
Friendly and helpful staff have great inventory of bikes
Great, honest service! Thank you for all your help!
Dave the manager was excellent, knowledgeable and helpful.
Fast friendly. Helped my 2 and 4 year old boys install bells right away after purchasing kids loved it
personal service was great.
Friendly staff. excellent service
David shows his willingness to work with customers and his employees.
Very positive- in use!-!!!
Friendly service. Knowledgeable about biking.
I dropped off my bike to have the bottom bracket replaced. Jax promised to have it replaced in a week and followed through with it. Upon picking it up, they assisted in helping me dial in the suspension. Thank you Jax of Murrieta!
The service was great, and Good Pricing.
Knowledgeable, friendly and helpful staff. They went above and beyond in providing excellent service!
Knowledge, customer service, great products.
Great service on my Giant - made a 20 year old bike look like it's brand new and at very reasonable price.
The service was prompt and thorough. Anders gave us several recommendations for the bikes. It was a productive and happy experience.
1st visit to the JAX. The staff was exceptionally knowledgeable and helpful. The store also had an extensive amount of useful accessories which were well displayed.
Great job
PROMPT response! QUICK service! 24 hour turnaround.
Problem solved, repair competed.
I have always bought and serviced bikes at JAX.
I will continue to do so1
Great products at reasonable prices and the staff is experienced and helpful.
You guys are very knowledgeable and down to Earth