Customer Testimonials
Excellent customer service
Personal attention, knowledgeable service and advice
Fast and great customer service
The people that work at the shop. From the salesman to the mechanics is the primary reason I keep visiting this location.
They fixed the back tire of my bicycle perfectly.
Close and did good work.
Friendly, efficient & meticulous service
Great job!
Friendly staff and quick service
Knowledgeable service from a friendly staff at a fair price.
Brought my bike in for a broken spoke. They said 5 days. They delivered in half that!
follow up and acknowledgment of receipt of order
Always love visiting Jax stores. Inventory is very well curated, top notch product and the team members are always extremely helpful. Been buying from various locations over the last 10+ years, always impressed with the customer service.
Great service, offered different options and quick turnaround
Great selection, customer service
Awesome maintenance and customer service!
I had a great experience. My bike was done quickly and very professionally.
Quality products & Quality service
Great service; timely, professional, informative coupled with friendly service techs.
Eddy is great and is always eager to help!
Great customer service!
Everyone is so friendly and helpful. Selection is great.
I got the pros and cons and she installed the rack in a timely matter. She was a rock star
Was given a great explanation of the features of the bike rack I purchased.
Nice experience buying new bike. Patient salesperson who had a lot of information about the bike I was interested.
Very helpful. Always able to get whatever I need, even if you don't have it and need to order from someone else. Thanks.
Craig provides great product knowledge and service.
I recently had a great experience at Jax Bicycle Center, and would like to express my appreciation for the excellent customer service I received from "Sherrie."
Quick, efficient, technically correct and friendly.
Jason was very helpful. A great front for your store.
Service was done in a timely manner.
Pricing seemed high, but man everything is expensive these days. Ugh!