Customer Testimonials
You guys were nice and friendly and did the repair work quickly while I waited.
The amazing customer service, patience and courtesy of Braxton. I am excited to start riding my new bike!
Recently, my wife and I went to Jax in Yorba Linda to purchase anew pair of bike gloves for her and a new helmet for me. The salesperson welcomed us to the store as soon as we walked in. We told him what we needed and and he was more than happy to show us their stock. I asked him if they had any clearance items. he checked his computer and said yes. We selected our items and and applied my veterans discount. We were very pleased with the personal service. Thank you Jax!
Friendly service
Jax has been a part of our family for at least 20 years. Everyone at Jax's is friendly, helpful, and knowledgeable. I have purchased many bicycles as well as many accessories. Everything lasts forever! I have never had a problem!
Friendly service. I always feal welcome when I stop by!
You guys are the best bike shop in Yo Linda, and it’s because of your staff. Every time I go in, the team is knowledgeable, helpful, and nice.
I’ve had nothing but great experiences.
Jax employees are always very cordial and precise with all issues pointed out on our electric bike. Quite timely and cordial service provided, every time.
Thank You Jax
Keep up the excellent work.
Very helpful - busy service desk but took time made me feel like a valued customer. Repaired flat on wife’s e bike, thank you for an amazing experience you guys are the best in the business.
Friendly & knowledgeable service
Nice selection and knowledgeable staff. Quick transaction.
Very friendly and sincere.
Jason really takes care of me I bought a couple bikes from him Very honest Good sense of humor my kind of person I live in Portland Oregon and I buy from him what does that tell you Thank you
Staff is incredibly knowledgeable and friendly. Inventory is fantastic!
Braxton was very helpful, professional and knowledgeable of all products. Very reasonable prices for excellent work, they helped me with my rear flat on my tubeless wheel. Got me up and running right away!
Excellent knowledgeable and helpful staff who recommended an ideal electric bike for my wife. I found them to be considerate of our needs and did not pressure us to buy any particular bike. They were focused on our needs and not a sale which is very refreshing.
Really appreciated the expert advice on the repair and tune up of my bike that had been in a box for 5 years. Also appreciated the easy going atmosphere.
It’s local in Claremont Nice knowledgeable employees
usually prompt and professional but they forgot to put the seat down after testing it.
Very personal service.
Helpful staff
Expertise
Service department is always helpful and knowledgeable. Top notch!
Great store, friendly and knowledgeable staff…Johnny was awesome!
Excellent service, friendly staff
The guys were great, I just needed pedals to go out and enjoy my new mountain bike and even though it was almost closing time they hooked me up. Thanks, went for a ride this morning!
excellent service
Professional staff and nice facility
I love the bikes and everyone in the store is so kind and helpful. They never act like they are too busy to help, and they are so knowledgeable. They truly want you to be a satisfied customer. You can also tell that they enjoy working there.
Misty is very knowledgable and helpful! Will definitely go back
Wonderful service.