Customer Testimonials
Friendly staff
Great people there. Very helpful and knowledgeable!
About your services satisfied appreciated and about products need to use it ,
Customer service!
Convenience of location
Quick bike maintenance at a reasonable price.
Honest friendly help
Customer service impeccable. The staff went above and beyond. We will be returning for future services.
Prompt professional service delivered with a smile..
Everyone is nice, knowledgeable and helpful.
Quick, helpful service
I took my bike in for a tune-up, it was a seamless process. Staff was very nice and answered all of the questions I had as well as ones I didn't think to ask. I inquired about the Townie Electric bikes and Jeff was nice enough to accompany me on a Test Ride. They have a great selection of bikes and accessories. The service was done as promised and on time. Bike rode like a dream going home. Will definitely be coming back for future service an to get a townie electric.
See ya soon
Super nice employees and all are extremely helpful. I appreciate the way they built my bike and how long they let me keep it there.
Excellent customer service from a knowledgeable salesperson. Very happy with everything!! Thank you, Marco
fixed my tire fast and resonable
Great customer service! Products are obviously of high quality. My grandson loves his new Trek bike too. Thank you!
Great products & services from friendly and knowledgeable professionals.
I was greeted at the door and directed immediately to what I was looking for.
The service
The quality of your products are great.
Your employees are very kind and knowledgeable.
Anthony did a great job and is very kind and professional.
You always have what I need
Best service ever. Jacob was so helpful.
I brought the bike in 15 min before the shop closed and Jacob did help to fix the break and adjust the tires too. My boy 11 yr old have a ride at school the next day and need to fix the break. We did check out other bike shop and they couldn't help us until next day.
Thank you so much.
Holly & Lucas
personal service, pointed out a 2 for 1 deal and explained product features clearly.
Staff was very knowledgeable and able to explain to me even though I don’t have much cycling experience
The team at Jax Bicycles treats you like family and they did a great job servicing my road bike. I would recommend them to anyone looking for a new bike, accessories and bike services.
Excellent service and products. Employees are friendly and very informative.
The service received was beyond excellent and both employees were very knowledgeable and helpful. Hope to see them again.
The staff are knowledgeable and very helpful.
The gentleman who assisted us was very patient answering my 13 year-d son’s questions, and genuinely seemed to love talking about bikes.
Was searching for a new bike seat, found a good choice at a good price at Jax Irvine. They also volunteered to install it, and made it a point to show me the "limits" lines if I make any adjustments to the seat position, and reminded me of the 6mm wrench needed. Met my expectations, and beyond. Thanks!
Ed