Customer Testimonials
John was great to work with in picking out a new eBike--very knowledgeable and would be a great guy to visit when looking for a new eBike--a real pro.
Very knowledgeable team with top of the line products!
Staff super helpful!
The service I received was outstanding.
Very friendly and knowledgeable I am happy with the work products are good quality they usually have what I'm looking for
It’s a complete store all bikes and accessories. It’s a one stop shop!
Thank you guys for always listening to my concerns about what I would like fixed on my bike and adjusting the things to the way I like them. Always super nice no matter who you talk to. THANKS!!!
You help people find what meets their needs
Good customer service
Everything was done as expected at a very reasonable price
Friendly, helpful staff. Great service. Superb selection of bicycles and accessories.
very friendly and easy people working there.
Nice.
The attention to detail and incredible customer service is far above any other bike shops in town!
Customer service was great.
Wyatt was very helpful and provided great service
Staff was professional and knowledgeable. All worked to get my bikes back on the road!
Great service. Natalie was professional and was able to get my bikes quickly.
Your rep, Clay took a lot of time listening to my bike issues. He was very patient and easy to talk to. Great service!
Nick and Braxon are very knowledgeable and quick with repair turnaround times
Extremely friendly service.
The guys were great. Very helpful and not pushy at all. Took to time to go thru getting my shocks set up right and making other adjustments to my new bike. Recommended the tubeless tire conversion and explained the benefits of that. Will be back for future biking needs.
Walter N
I like that Jax employees are knowledgeable about store products and that helps me with selecting what products are best for me to purchase. Yeah you can recommend the same stuff to everyone, but your employees ask question about me before recommending a product. Your employees personalize their recommendations.
Excelente
Nice phone customer service purchasing a gift card for my nephew.
Friendly staff, quality products
Everyone was helpful and knowledgeable. Thanks for getting our old bikes up and running.
Customer service is top notch. Great communication, eye contact, integrity, pleasant….
JAX has a strong commitment to customer satisfaction.
Customer service is excellent! Staff is knowledgeable.
Variety and Professionalism