Customer Testimonials
Both are Top notch!
Able to diagnose problem and fix within 24 hours
Service is great
Great service, Great folks. Appreciated the help, and information while I was in the store.
Everything
The best Customer service!!! Thank you !!
Knowledgeable, friendly and timely service.
Very helpful staff and good advice every time.
Excellent customer service experience from all the staff and efficient work. Totally recommended.
Very good service. They helped me add an extender to the handlebar with a reasonable price.
The guy that helped me was awesome. Give him a raise!
Jax did a great job on my bike tune-up!
Honest and fast!
Friendly, informative, knowledgeable, great service!!!
Your sales rep asked us questions so he would know what we needed and took care of our issue in a timely manner. He was pleasant and knowledgeable!
friendly staff and prompt service
Great customer service and a laid back atmosphere!
Andrew at Murrieta store is the bwst technician in all of the IE!
Anders recommended and helped me order some Time Atac clip in pedals. Thanks to his recommendation my knee pain is gone. Thank you so much
Awesome service , great employees , thank you Dave Hanson , and the rest of your crew who helped me ! Best service , very knowledgeable and passionate about what they do.
Andrew was great (im pretty sure that was his name) i think he worked there the last time i got a bike like 5 years ago. But I already knew it was the place to go because ive done business with them before. Highly recommend, the mechanic also did a great job on my bikes tune up it is like new.
Great service, I bought a bike lock and they serviced my bike. Thanks guys
Very good they know their products!!!
My flat tire was repaired. Thank you
Very friendly staff, helpful, will definitely be going back
I am genuinely impressed with manager Dave and his excellent staff. They are professional, attentive, and very helpful.
My sales representative, Craig, was informative and resourceful. My family and I had a great experience purchasing my wife’s new bicycle from Jax. I cannot speak more highly of the staff and service.
John the owner gives a good amount of special attention and is knowledgeable.
Great customer service...got a phone call confirming the order, and excellent packing.
Very knowledgeable and friendly service