Customer Testimonials
How much selection of bikes there are and the amount of services provided
Everything,
The special customer service was greatly appreciated
Friendly and fast services
Straight forward & excellent & knowledgeable
Service! Super happy with this shop !
Great service. Friendly staff!
Great customer service!! Friendly, helpful, & polite
All staff is always friendly and knowledgeable awesome job!
The best service
The mechanic with the mustache was the coolest. I feel terrible I can’t remember his name
The service was fast. Thank you.
Friendly, and answered all questions. Definitely my new bike shop/store.
I found what I needed and the staff was courteous and professional.
Casey and help provided.
Great prompt service from very well informed and helpful staff.
I love you guys and your awesome attitude. My neighbors Jeff and Lisa will be in to trade their bikes in for new ones :)
John the sales representative was very informative and knowledgeable on the product. Appreciated all his safety tips. Definitely knew his stuff. A+ for customer service
Shop has helpful, engaging staff. Quick turnaround on repairs/tune up. I will return there when my biking related needs require.
Everyone in the store was very nice and friendly. Technician Jacob fixed our flat rear tire quickly and checked out the bike to make sure it was in good working order. He installed our new wireless Ridetime Computer and set it up for us. Manager Don was also very helpful, noticed our front tire was on backwards and reinstalled it. Don helped us get the bike into the back of our car and gave us some loading tips. We've been going to Jax for many years, and are always pleased with the great service and helpful staff!
Really friendly and knowledgeable staff. Quick turnaround on bike services. Excellent selection of products.
It was our first time in your store. The gentleman was extremely helpful with a lock and helmet.
Thank you
The best bicycle shop ever known the owners for a long time great service and great employees
Your location is close to my dwelling, you have the products I looking for (mostly).
No matter how old my bicycle gets, it always looks and rides like new after it's been serviced by Jacks.
Friendly helpful
The rep was couteous and explanined everything that was necessary. i appreciated his efforts.
I appreciate how communicative Anders was with the bicycle I ordered. He reached out to let me now the progress of my order.
The staff were friendly and super efficient.
Great service
Jeff is rock star, that is all