Customer Testimonials
Outstanding service from Casey and the rest of the guys. Because of the service Casey offered on the phone we actually drove from our home in Glendora to Murrieta rather than going to our local stores. Great Work Murrieta we are very pleased with your service and our purchase
Thank you
Michael & Christine
Customer support and wealth of options
Michael was professional, knowledgeable, kind , and helpful
Friendly and very helpful
Quality products and knowledgeable, courteous, and efficient service.
The staff was very helpful when I had issues redeeming my gift card during my purchase.
Friendly environment, helpful and informed staff.
Its the friendly people
Excellent customer service. Braxton kept me informed when delays occurred when a needed part was not in stock He took the extra effort to find the part so my bike could get back on the road. Great to know the job was done right. This was not the first time I’ve had exceptional service at this bike shop. I highly recommend their quality products and service.
Everything!
Very helpful staff
Great customer service as well as fab products!
Everybody who works there is extremely knowledgeable and friendly. I knew nothing about bikes and biking equipment, the selection is huge,almost overwhelming, but Jeff and Michael took their time and explained everything to me and answered all my questions. I never felt pressured and it's the first time I bought something costly but felt really so good about it. Thank you to Jax-Fullerton.
This was my wife’s and my first time at Jax’s. The customer service was great and they went above and beyond making us feel welcomed and answering our questions. No less than four different store employees asked how they could help us. We will be returning for additional bicycle needs!
The team in Chino Hills are very friendly and knowledgeable. From my first trip in the store when I had questions on tubes and tires they were very helpful. I decided to buy our first bike there and am very happy with the sale and service. I will go there for our next bike.
First name removed
You can use my first name but not my full name
a friendly knowledgeable staff, a good assortment of bikes to choose from, and a great
service technician plus timely repairs made.
You have everything I need.
Good service
Customer service is great!
Deangela at the Chino Hills store was very helpful.
Jimmy was awesome. He was knowledgeable, kind and super helpful. Excellent customer service. Thank you, Jimmy!
The repair person was very knowledgeable and helpful in resolving my bike repair issues….
Friendly, knowledgeable, helpful staff.
Great service 👏
Kind service!
Nelson provided GREAT Service and information.
Friendly, professional, and you had the bike I wanted in stock. Also the Claremont location is close to my work.
Friendly and helpful employees with great customer service.
Your honesty and fairness! Jason and Lee are professionals with high integrity’ great people! I love my new ebike! Awesome ride! It’s a simple towny cruiser!
Thank you for your help and time Anders is an excellent mountain bike professional .