Customer Testimonials
Very friendly and have nice equipment
Prompt and friendly customer service. Carries what I want for my biking family’s needs.
Staff was very friendly, they helped me unload them from the truck. Once my bikes were ready to pick up there was no hurry, I left them at the shop for over a week, they told me no rush. I would recommend this shop to everyone!
I enjoyed the customer service. Going inside the store, all employees are knowledgeable and helpful.
Friendly service!! It was our first time going to and using the services. The staff Cameron and Jeff were really cool and helpful. They explained everything and we felt like we have been going there for years.
The promptness and expertise in dealing with my issue
amazing people that work there
Quality products and super helpful and friendly service!
Awesome people!!!
Good Service
Great service and products
Enjoying the bikes we’ve purchased at Jax and the excellent customer service!!!
Extremely helpful and friendly staff. 10/10 would recommend.
Excellent service: friendly, gracious, competent, communicative, and professional.
ordered what i needed and called when it came in for pick up.
Jay's reconditioned a 25 year old mountain bike to new condition even though it was hard to find parts. They kept me updated on the status of parts that were hard to get, found what was needed and completed the job. I would recommend them for all your cycle needs.
Jesse was great. I brought a bike in to get boxed for shipping. It was done and ready to go within a day. Wonderful fast service.
Helpful and courteous! Answered all my questions and adequate sure service met my expectations. Will be coming back to Jax for all our cycling needs.
Repair deflated bicycle tire
Good Service!
Very quick turnaround on an order.
Friendly & helpful. Explained what I needed. Purchased my product and was on my way home within 5 minutes. Thank you Murrieta Jax!
great customer service. would only like to see a larger selection of accessories
Derek was helpful, courteous and took his time to explain the repairs. All staff welcoming and friendly when i entered and left.
keep up the good work,
Wendy
Very friendly store. Individuals who serviced my bike were knowledgeable about what they needed to do to ensure that my back wheel issue was corrected. Thank you very much.
actively looking for the solution for my problem.
Prompt, excellent service on my “pit stop” for tires, tubes and a new chain.
I feel very valued as a customer. It's pretty awesome to be recognized and have the staff remember my kid's name. Everyone goes above and beyond and it is truly appreciated.
The people at Jax are great. I bought a Brooks saddle and an Electra 26” tire on their recommendation and couldn’t be happier. They serviced my 15 year old Redline and have kept me on the road.
The service dept was very helpful in solving my issue and explaining how and what he was doing.