Customer Testimonials
Always super friendly and willing to answer questions and get you what your are looking for!
Excellent pricing and service. I especially appreciated Jimmy’s enthusiasm for our vintage girls schwinn bike.
Jax Bicycles are extremely helpful, knowledgeable, and caring for their loyal customers. I loved particularly how I was asked if I was aware about daytime running lights, for my sons and my safety on the road. It wasn’t about the extra sale, but more about the fact that they wanted me to be seen and therefore safer on the road. I bought the Bontrager daytime lights and love them. A great gift for an avid, recreational, or commuter cyclist. Thanks Jax staff!!
The tech did such a fantastic job on transforming my Giant Iguana’90’s bike back to it’s original glory.
Great customer service and willing to go out of their way to make the customer happy!
Good inventory - knowledgeable staff
Friendly/knowledgeable employees, fast service
You had a hard to find chain in stock.
Jason, Lee & Andrew are the best. I depend on them to keep our bikes in good shape. Very friendly and courteous service.
The staff was very knowledgeable, patient, and helpful. We really like the bike we got.
Helpful people at the store
Helpful and kind workers
The service dept was very helpful in solving my issue and explaining how and what he was doing.
Very friendly and have nice equipment
Prompt and friendly customer service. Carries what I want for my biking family’s needs.
Staff was very friendly, they helped me unload them from the truck. Once my bikes were ready to pick up there was no hurry, I left them at the shop for over a week, they told me no rush. I would recommend this shop to everyone!
I enjoyed the customer service. Going inside the store, all employees are knowledgeable and helpful.
Friendly service!! It was our first time going to and using the services. The staff Cameron and Jeff were really cool and helpful. They explained everything and we felt like we have been going there for years.
The promptness and expertise in dealing with my issue
amazing people that work there
Quality products and super helpful and friendly service!
Awesome people!!!
Good Service
Great service and products
Enjoying the bikes we’ve purchased at Jax and the excellent customer service!!!
Extremely helpful and friendly staff. 10/10 would recommend.
Excellent service: friendly, gracious, competent, communicative, and professional.
ordered what i needed and called when it came in for pick up.
Jay's reconditioned a 25 year old mountain bike to new condition even though it was hard to find parts. They kept me updated on the status of parts that were hard to get, found what was needed and completed the job. I would recommend them for all your cycle needs.
I bought a rear view mirror for my bike and was pleased when the person helped me pick one then also offered to install it at no extra charge. I could have purchased it on Amazon slightly cheaper, but the service and installation was “priceless”.