Customer Testimonials
Brought bike in for flat tire on a Friday around 5:15pm & they had it fixed for me in under 30 minutes. Purchasing the lifetime flat repair is great. This is second time using it….
Braxton and the team were super helpful in the past with warranty issues and recently with maintenance + repairs. They worked quickly and efficiently. Great customer service! Thanks!
Came in for some tubes, good quick customer service, literally in and out.
The manager corrected issues regarding internal miscommunication and I was able to get my bike the night before my race.
Informative, friendly, helpful.
To add more staff and more in store items.
I like this location specifically, because the staff are chill and not condescending. Had a horrible experience at the Huntington Beach location a few years ago and will never go back there. Never had anything but great service in Long Beach. Prices are about average.
Great service
Everyone is nice and you carry good products
Knowledgeable people
The staff was really helpful and very informative
Came in about 15 mins prior to closing, to inquire about a wheel I saw on the website. General Manager, I think his name was Jeff, dropped the closing tasks he was doing and was more than happy to assist me. I was able to get the wheel and have the freehub driver swapped out to the one I need.
Great experience with Lee resulted in my same day purchase
Very helpful!!
I took my bike in for service with out an appointment in the service manager fixed it on the spot. Great service great products. I would highly recommend jacks bike shop.
I’ve always loved my Bikes from Jax! And your service people are helpful and friendly.
excellent service!!! 10/10
John was super knowledgeable and great to chat with!
Knowledgeable staff, friendly, good products.
Incredible knowledgeable caring quick service!
Jax Bicycle Center had excellent service. The employees were very courteous and quick with their work.
Great friendly service
Honest, professional, local business with good attitude and knowledgeable employees. No bike left behind!
The staff is very knowledgeable and in point. The bike arrived 5 days earlier than quoted.
Not only did the guys do a great job on my old beater bike, but they also had a good sense of humor regarding the Chafe lube for the bike!👍🧡👩🌾
Thanks again
Kim Corrigan
Great customer service, friendly crew there.
Super helpful and knowledgeable staff.
The one on one interaction from staff is great
The service team is always helpful and prompt.
Bikes for kids are great quality and I received excellent service.