Customer Testimonials
You seem to always have a good selection of bikes
The team at Jax was extremely helpful! They were friendly and knowledgeable which made me feel great about my purchase. I would definitely recommend!
Very knowledgeable employees. All the employees I dealt with had fantastic attitudes as well.
Such a big help on a busy day!
Yes, perhaps Don has been one of your best hires. He's a great guy, and I'm always happy to see him there when I stop by for bicycle maintenance.
Great personal attention....for the 2nd time. I bought my 2nd bike from JAX as well. Sherry helped me with both sales. I'm a complete novice to cycling and she explained her recommendations, built a couple of bikes to try out, critiqued my ride position to be able to select the best bike and on and on.
Very friendly and knowledgeable staff! They were able to enthusiastically answer my questions and provide solutions! Repairs to my bike were made on time and as promised!
Really like the staff,the community feel of the place and knowing whatever parts ,service or advise I need will be well taken care of. My home place for anything bikes.
Good selection & quality
Great & friendly service (Don)
Jason and team distinguish themselves through their service and customer demeanor. The bike is superb, but the service distinguishes.
Excellent service for bike maintenance especially your service manager Jesse !!
Product turned out to be better than I thought. And service was very good. Worked with Craig, who was very knowledgeable and took the time to make helpful suggestions and introduce me to new items that were previously unknown.
I do all my own repairs but they have what I need, And its good quality parts.
Always great experience!
Fast friendly service
Great customer service with a friendly attitude.
Great Customer service
Great service
Having cycled about 70 years and counting, I have found even good products are only as good as the service behind them. Jax Huntington Beach is a Trek dealer but a great source of other quality products like Park tools. No products are perfect for everyone and Jax staff guide you to the best for you, then stand behind everything they sell. It’s a pleasure to do business there.
I ordered a bike with a pedal kit for my Grandson. It is his first pedal bike. The entire experience was easy. Jax Bicycle Center contacted me after the order was received to clarify a special request I made. The bike came in and they assembled the pedal kit for us. My Grandson was over the moon with his new bike. I highly recommend Jax Bicycle Center for their personalized and professional service.
Great customer service and my inner tube has not been used yet.
Jimmy and his shop crew are awesome. Service with a smile.
The customer service was outstanding. The sales person was well knowledgeable and very patient with my questions and helped out a lot.
Knowledgeable and Excellent service
Quick and friendly customer service
I had to order a beach cruiser for my liking but they made the process easy and I got my bike in a week! Salespersons are very friendly and helpful.
Quick service and notification when work is done
Honest and friendly professional! The staff are my friends!
Anders was helpful in every way.. from fitting the bike to my grandchild, ordering. Everything done quickly and professionally!
Knowledgable staff, great selection, and service personnel willing to go the e$tra mile.