Customer Testimonials
friendly and helpful!
Great customer service.
Staff members very knowledgeable and helpful. They take the necessary time to address customer needs and follow through.
The store had good options for the products that I was looking for (bicycling gloves, an insulated water bottle, and chain oil). Shopping was quick and easy.
Service was completed in 3 hours.
Friendly and helpful staff
Great customer service
excellent customer service
We bought our bike rack and Casey was very helpful in setting it up for us. He made sure we understood everything before we left
Everyone at JAX was professional and very knowledgable. My go-to bike shop.
Got solid advice and attention in purchasing new Trek bike. Happy with the service and y purchase!
Jax offers quality service and customer care.
Great staff!
The entire staff, including Thomas, the general manager, as well as the technicians that do the work in the back… Absolutely amazing professionalism. I would highly recommend them the staff, the products and the services to anyone I know.
The team at JAX are always knowledgeable and professional. They repaired my bike while I waited.
I always feel welcome when I come in the store. Staff is very friendly and helpful.
Customer service is awesome. Thomas was very knowledgeable and friendly.
Great customer service and great machanical expertise in repairing my bike.
Thank you!
Hard working and very helpful
Your guys are so kind and expert.
Quality and top of the line product
very easy to deal with... online order-- very quick pick up. knowledgeable staff-- great service! i'll be back...
Nathan was very helpful and was able to help me find the ideal helmet.
Staff are friendly and knowledgable when asking for advice and the shop is relatively close to home.
Friendly helpful staff
Attention to detail is amazing. Also their ability to walk/talk through the technical side of the bike, components, etc to noobies. Very welcoming whether you are experienced or not.
professional pleasant reasonable
Always a pleasure to deal with the folks here. I’ve bought too many bikes from them and they have always given me great service.
Friendly service, knowledgeable professionals
Super nice and knowledgeable staff