Customer Testimonials
Superb customer service and great product. Thank you!
Great service.
Ve.ry professional and knowledgeable st
Very helpful and knowledgeable staff.
Mark was very knowledgeable, kind and helpful when I visited the store. I would definitely be interested in bringing in my bike to this store. Thank you.
Your, friendly prompt service is so appreciated. I'm so happy I purchased my bike at Jax.
Very helpful staff. Will recommend to friends and family.
They were very helpful throughout the whole process. Really great service and customer service. They went out of their way to help my family and I with our questions and requests.
Jax has quality bicycles and accessories. I'm very fond of the Electra brand of bicycles. I bought a 3-speed beach cruiser about 20 years ago and it has served me well. I maintain it in tippy top condition because I use it a lot and am very proud of it. I'm an overgrown kid at age 62.
I like how friendly everyone was and the depth of knowledge across the whole team.
Excellent customer service, friendly
Knowledgeable and thorough service repair staff! Bring your jacked up e bike here!
Jimmy always takes good care of me and promptly turns my bike around when I bring it in. I rode a lot and I need my bike to be in top shape!
The sales staff is very knowledgeable and low key. I like the quality of Trek bikes and that you service what you sell.
Casey was very professional and had a lot of knowledge. He treated us like royalty and was very patient especially because we did bring 3 kids in to shop for a bike. He made the process very seamless. We appreciated his kindness and expertise! He made us want to buy the bike that much more!
I believe my Sales guy was Ray (it's been a few weeks since i went). He was so friendly and helpful.
Friendly and knowledgeable
Got what I need, Jimmy is the best!
Craig (salesperson) is very knowledgeable, friendly, and attentive. Overall, Jax bicycle shop is a great place to purchase your bike.
Great customer service! Jesse was really helpful and made sure we were good to go with our bike!
Services were very prompt and friendly.
perfect customer attention!
Very friendly and helpful
I very much appreciated my experience at Jax bicycle center in Fullerton. It involved communication between the Long Beach store and the Fullerton store. It involved coordinating timing to arrive to receive a tire change and purchase a special item. Everything went perfectly. I was able to accomplish several other appointments during the time they were updating and repairing my bike.
When I got home, I had questions regarding specific tire pressures, and the way my tire gauge was reading the new tire. Eddie, my service rep talked me through it, and everything worked perfectly!
The professional service I received via phone through Will, Laurence, combined with the in person service I received from Eddy - makes me feel completely at ease working with Jax Bicycle Center, Fullerton
Clay was awesome
V knowledgeable and helpful
Quick and reasonable
Thanks alot
Anders is the best. Coached me and was so kind and helpful
Great place to buy a bike. Bike experts in my opinion. Most of the guys that work here ride. What more can you ask for.
Was a walk in to get my clips on my Spin shoes looked at. Jeff helped me out, they needed replacing , did so in a efficient manor.
Great customer service and good selection of Trek bikes.
Joel and Jesse were top notch at favorably resolving my warranty claim and I appreciate their high level of customer service Thank you men, c-ya soon I'm sure