Customer Testimonials
The product is exactly as described and I got my order in a timely manner. I love that you use USPS! And thanks for the tracking updates even with the most basic shipment method.
Quality and service
Friendly and helpful sales agents. Great products at reasonable prices.
Willingness to find correct fit for a backpack for a novice hiker and to give advice concerning what to take on the hike.
Great customer service. The staff went above and beyond to make sure I got what I wanted.
Great service… very helpful, knowledgeable, and just friendly!
Everyone is so helpful and knowledgeable about your products. My go to store for outdoor equipment.
Thanks for mounting my bottle cages and computer mount and for helping me figure out my power meter situation.
Easy ordering, shipping and delivery. Positive experience. Nice to order from a local company!
Customer service is great
Store Environment is welcoming
The product is excellent
Had a hard to find mount for my bike light in stock. Very fast fulfillment and shipping.
Super fast shipping and they had the parts I needed in stock.. 👍🏼👍🏼
Everyone at IMT has been great to work with. I have nothing but exceptional things to say about the sales and service staff at both locations.
We love the products and service that we get.
I always receive top notch professional service at IMT.
Recently purchased a new ebike and Ryan and Dax were suburb!!! They made sure the bike was set up appropriately and that I had all the necessary components for a safe and comfortable ride.
Great service, location, and selection. Always a great experience!
Very friendly staff!! That makes the experience that much more enjoyable. Shipped my bike here from Illinois and they handled it perfectly!
Had the products I wanted with order processing and shipping executed without delays. Fantastic service!
I love this place! I love the ambiance and the people. Everyone is so friendly and helpful. I love the styles and selections of clothing and outdoor equipment. I really love how they bend over backwards to make sure you are 100% satisfied with purchases. We are customers for life!
The staff at Meridian is exceptional. I have never been more impressed with a bike shop. Everyone seems super cool.
Professional, on time, friendly and knowledgeable. Great selection of products!
The downtown store is well stocked; with there was more room for inventory at the Cherry Ln store.
You have two fabulous employees.
I used to be the supervisor for the desk employees for the snow sports school Sun Valley at the big River Run Lodge.
I would have loved to be on their team.
I had a major knee surgery and so needed a bike,
Hannah and Emma were superlative. My friend Karen Steenhof picked up the bike and she highly praised Hannah.
They were a joy to work with and I got all set up with a new Trek, Thule ramp and lock.
This was all done by phone.
They are so knowledgeable, helpful and customer friendly.
Please thank them for me.
Sincerely,
Alexia Haller
Local to the neighborhood, and the service has always been top notch 👊🏻
Excellent service, very knowledgeable staff who truly care about finding the right bike for each customer.
Staff were friendly and very helpful. Selection of gear is usually better than other shops too.
fast shipping.
I liked that you had the part I was needing at fair price. It was extremely easy to order (using Apple Pay) and you shipped it very quickly.
You had these handlebars for almost half the price of everyone else. Then add free shipping. Then add great communication. I figured there must be a catch. The catch is I found a great online store to purchase my MTB gear. Great job guys.
I enjoyed dealing with Ryan in sales and Johnny in the shop, they were both friendly and helpful with my purchase of a new Giant Road Bike