Customer Testimonials
Always very helpful and friendly staff here. I've had 5 pairs of skis mounted at IMT and it has always been a good experience. The tech, I forgot his name (Ano?) was incredibly helpful and skis were mounted the day I brought them in! In the middle of ski season, nonetheless.
What a positive experience! Great group of people! Great staff and instructors! Enough equipment for all participants and everyone was involved! I’m looking forward to more of these outings!
Sales representative was friendly, knowledgeable and efficient. Very welcoming atmosphere!
This store stocks all the latest high-end outdoor gear. Their customer service it top notch and the annual sales they have offfer great bargains!
quick service, friendly staff
Staff was very friendly and helpful.
Great knowledge about telemark skiing! I got new tele bindings installed on my skis. Would definitely comeback here again in the future.
Dax and Amanda were very helpful in helping me find first time touring boots
good work on my bike
servicing a bike was on time and ready for use
Y’all are willing to help no matter what and I love that about yall. Everyone is super kind and if someone doesn’t know about a topic, they find someone who does. I’ve had so many good human experiences here - talking through saddle sores, tweaking ski boots so they don’t hurt, getting excited on trips. Y’all are my hometown gear shop and I feel welcome everytime I’m here. Thanks!
Braxton was very patient and helpful and worked with us for figure out the service on the bike. They are very good and do a great job at IMT in Meridian.
Ordering online was very easy, the website is user-friendly, and the shipping was really fast!
Staff members are super friendly and helpful!
Great service good people would use again without a doubt
Fast shipping and response to questions
The kind, attentive, and generous staff
The order was processed and shipped quickly, arriving on schedule. The right part was packaged and arrived with no damage. One thing that would make it more pleasurable would be if you added “free shipping” on orders over $50. That appears to be common with bike part suppliers.
Knowledgeable on telemark
My board had a lot of gnarly gashed in it, and y'all made it look as good as it physically can. Appreciate the work!
Knowledgeable staff. Awesome customer service from sales and service!
I've already recommended Idaho Mountain Touring to friends and will do so often. These are people who get to know you, understand what you need and then deliver -- quickly and at a very reasonable price.
Quick shipping and good prices. I am so excited to get my new helmet!
Great products and very helpful, friendly staff.
everything
Everyone I worked with was fair, honest, and friendly. They recommended better services for me than I had originally asked for to better meet the needs of my equipment. Will definitely be going back for as much service and shopping as possible.
Fabulous help from Isabella!
Thank you.
Friendly, attentive, and excellent service.
They have an overabundance of variety in picking out great gear for every level.
I have gone to the Meridian store for years and they are knowledgeable, helpful and I have been very happy with the product I receive.