Customer Testimonials
Great selection and really good folks working there with knowledge.
Great selection of technical and practical gear.
Friendly knowledgeable staff. Always get my bike in and out quickly.
Print shipping . Good availability, tacking rtc
I couldn’t be happier with the entire crew at Idaho mtn touring. I primarily utilize the Meridian shop where I biught a 2021 Trek Top Fuel 9.8…. The entire crew here has been my go to mechanics for all of my bikes…. Im pretty hard on my equipment and these guys can literally fix anything!
Good communication on shipping
Good, personalized equipment recommendations, excellent bike maintenance, good selection of clothing and equipment, very friendly staff.
Always great service!
Great high quality products and services.
Over all very helpful and I really appreciate that.
Prompt shipping, easy to deal w your company
Very helpful and contentious staff. Would not let us leave until my new Trek Electra Townie e bike was perfect. Ryan is the BEST.
I worked with Becky at the downtown store. She was so helpful and kind. It was easy to decide on and purchase a new mountain bike. Great customer service! She listened and understood my wants so I wasn’t overwhelmed with the choices. Thank you.
Great staff and customer service!
Quick and friendly
The guys in the bike shop have always been seriously awesome. Dax and Dennis (I think that's right) were extremely helpful. Thank you!
Had item in stock and shipped promptly
Fair price, prompt delivery, arrived undamaged, and as described. What else can I ask for?
I've mainly been a customer at the Boise store but since moving to Nampa. Cherry Lane is my new home for all things bikes. Super helpful staff with a really quick turnaround on service. Would send anyone around me to them. Great LBS.
great service fast shipping
Selection was great. Experts were available.
No one came to help but were great when we got their attention.
Great experience! Easy! Thank you!
A large selection of many quality products for the outdoor enthusiast in a convenient downtown Boise location. Staff were all very friendly and helpful, particularly Adam H. They will be my “go-to” from now on.
Great choice and selection of bike racks to choose from. Very helpful in matching my needs and budget.
Knowledgeable staff.
Helpful and knowledgeable staff lots of inventory
I came in on Saturday, May 14 and Bill helped me. I have a Yakima storage case for our car and we lost the key. He spent over 45 min helping me problem solve. We tried numerous keys, nothing was working, then came up with another plan, tried to order the part which was out of stock, then found another website that had the part. He went above and beyond the call of duty and did all of it with a gracious spirit. I never once felt like I was wasting his time. Mind you, the store was busy and he was working with other customers in between helping me. Good customer service is RARE! I have never been to your store. Because he served so well, he left me with a very positive impression of your store. Our family of 6, who loves to camp and dress in Prana, Kuhl and Chacos, will be back! Thanks for employing Bill!
Homs shoes and most importantly friendly knowledgeable service!!
The guys at IMT were awesome! I have been purchasing bikes from IMT since the mid 80s when I bought my 1st mountain a Trek 950. It's great to see that over the decades the value of customer service it still very much there.
Thanks guys!! Craig
Good customer service and communication.
I talked to a male staff & I talked to a female staff.. They both were very intelligent..