Customer Testimonials
I just picked up my new bike today, so it's too soon to evaluate the product, but the service was great! Friendly, helpful and comprehensive -- thanks :)
Great service!
Great quality. Great service. No complaints. Thanks for helping me!
Very pleased. Received order fast. No issues. Son likes the hat
Your store had the exact bike part I was looking for, I also appreciate the trackibg service after the sale. Thank you.
Should have gotten the name of the guy that helped me at the bike shop. Honestly don’t think I’ve had better service anywhere. Love you guys!
Very friendly and informative. Made me feel at home and comfortable with all my question. Love this shop and will keep doing business here!
Service was great, products were in stock, and free shipping was much appreciated! Thanks for being customer-centric. Will definitely support you again!
Friendly staff, quality products and top notch service
Quick response time & expertise in problem solving.
Quick delivery
Great variety and service
Great gear and a knowledgeable sales team
The friendly and well-trained crew at IMT sells high-quality equipment and clothing. The store is clean, well run, and stocked with a wide range of summer and winter toys and gear.
Recently, I purchased a Trek Domane road bike through IMT. Bill Davis personally helped me through the possible choices of various features, and found a way to move the delivery date from over 12 months to about 4 months. Then there were excellent follow-up checks on the bicycle, with further teaching from the bicycle mechanics, The service has been excellent!
Great customer service! Bill went out of his way to help me find what I needed.
High quality products and great customer service. Compared to one of your local competitors, you all treat everyone who walks through the door in the same welcoming, respectful, and helpful way.
The IMT team is always helpful.
Brian was awesome
There is a little bit of everything for all the fun activities
Love supporting local. Staff is always so helpful and kind
Very friendly staff and quality products!
We love the huge selection of bike gear and the amazing customer service!
Great selection and when the size I needed wasn’t in stock they ordered it for me and shipped it. Great customer service.
Excellent customer service and maintenance for all my cycling needs
Great customer support!
The woman that worked with me in the store helped me select the correct Yakima kayak holder for my needs. She was great.
Prompt and friendly service.
Shipped super fast. I wanted a specific color of Patagonia hat and couldn't find it anywhere. You had it and got it out to me right away.
We enjoyed the individual attention to our needs. We didn’t feel like we were being rushed or ignored as so many retailers do. Thanks for all your help in picking out ebikes!