Customer Testimonials
I greatly appreciate how quickly they got in my bike for an emergency repair before I left 24 hours later for north Idaho and the Hiawatha Trail. The whole team at IMT is always professional, friendly and go above and beyond! I will forever be a customer. Thank you
The selection was great and the customer service was wonderful. Helpful, knowledgeable and pleasant
Cool store. People are nice.
Great customer service. Was listened to and was able to find the bike for my son.
Fast and easy
Quality products and heard from customer service about shipping right away. Would recommend to anyone shopping for bike products.
You have parts in stock and sales team was helpful over the phone
Quick delivery
Great service and shipping my item was perfect and at a great price PLEASE purchase with confidence
Excellent customer care!
Every interaction I have with IMT is smooth and professional. Their sales people are thorough and knowledgable, they ask a lot of questions before shooting the answer from the hip. Much appreciated!
Becky was awesome and super informative in helping me find and buy a bike! Would definitely go here again for the good service and atmosphere.
Dax was extremely helpful in getting me setup on my new bike. He took extra time to make sure everything was dialed in, even as the shop was closing. Great customer service.
I am always treated great! Fast service, handsome guys!
Website shopping around for a knockblock lockring that no one else had. I, also, called the store to verify if it was a place of business.
I stumbled on this site looking for MTB parts and they had them in stock when no one else did, that was the beginning. The process from purchase to shipping was easy and fast, so much that I immediately recommended it to 2 close friends, and they place similar orders that same day. The next day I got a notification my order has shipped. You cannot ask for any better experience, they are at the top of my list now. Capt Mark, Central Florida
Super awesome price, excellent customer service and super fast shipping (1 day from order to my door - Boise to Salt Lake). Will definitely order from them again!
Great customer service and a nice selection. I wasn't even planning on buying a bike when I came in, but just like that, bought a new bike thanks to a nice and knowledgeable staff! Thanks!
I worked with Adam on my new bike purchase, he was very helpful and answered all of my questions. I’ve already recommended Idaho Mountain Touring to a coworker 😊
Quick delivery. Great communication. Trouble-free. Didn't even know you existed until this order and will look you up again if I need anything.
ease of order, speed of delivery and quality of product
I was a beginner of cycling but I could get many explanation and suggestion based on my lifestyle and preferences during my purchase. I selected from 5 options and I'm satisfied with which I finally purchased.
They prioritized my service to match us going out of town. Did great work and was not very expensive, very pleased and team was super friendly
The products are great, but the service was outstanding with Cristos! Hard to come by and really appreciate it. That will keep us coming back!
Amazing local shop with great selection and customer service. Keep it up! :)
The staff is very friendly and knowledgeable and the selection is awesome.
Excellent product selection and great service!
10/10 would recommend!
Great selection of products, fun to shop in the store, helpful staff.
Thank you
Always helpful service people. Great selection of goods.