Customer Testimonials
Customer Service was great!
Extremely knowledgeable folks who ask superb questions of me and give me clear, fact-based answers. Idaho Mountain Touring is my number one stop for all things road and mountain biking!
Super kind staff and quick repairs.
Very knowledgeable and friendly staff. Will be a returning customer.
I appreciate the fact that products are readily available here in Meridian, Idaho. I also appreciate that the store carries high-quality products.
Good quality of products and knowledge by employees.
I called, spoke to a friendly very helpful man. Bought it. Picked it up later that afternoon. Super easy breezy! Thank you!
Always great service. Scott helped us in the Meridian store and was very helpful and informative. Knows his stuff!
Great price, and fast shipping! The personalized message was a bright spot especially in these tough times! Thank you.
Everything!!! Kind, efficient, fast!!!
service were great! Good Equipment Great Price
Well the purchase experience was good. Online checkout went smoothly. However that was just a few hours ago. I can probably provide better feedback once the product ships and arrives.
Great products, fair prices and excellent service!
Spectacular fast service and shipping will buy in the future thank you!!!!
The bell is perfect! Nice and loud. It stays securely.
Thanks to Bill's expert advice, we found the perfect electric bike for me. He spent lots of time with us. Many thanks!
Also, we noted the way the salespeople greet each customer, making them feel very welcome.
Great customer service! Very knowledgeable!
Your products rate very good to excellent. The service I received was over-the-top phenomenal.
I went in to purchase a bike but was uncertain what I wanted or needed. Scott not only listened to me, but asked questions that helped me focus on my needs and helped him make thoughtful suggestions.
I left with a bike that I am happy with, but also with a speedometer, kickstand, and other accessories.
I wish your summer line of gloves had come in, but it's early yet.
The shipping was fast, it had my order shipped the next day, I can't wait to get my package. More to come when I try my new biking shoes.
Friendly, knowledgeable staff.
Everything was very fine
Staff was awesome, knowledgeable and friendly.
I always like coming in to your downtown store. The service is great and the people are really informed and friendly. Chris is a champ and has done such a great job all these years.
Thank you again for passing along the savings on my recent purchase of new bike shoes. I wanted to meet you in the middle, but then found you had given me a $10 credit when I came in to pick them up.
Thank you! You have my vote. I don't buy much new, but when I do, I love to shop with you all. Thanks for making it fun to keep my money local!
Very helpful sales staff
Soaph was great. He was knowledgable and not pushy at all. Very patient.
Customer service was exceptional! The store is packed with everything you need! Definitely going back for more mtb needs.
Great products and quick service
While I was only in for a tire change the staff didn't try to upsell me. They were friendly and able to talk ...
Very friendly and helpful staff. You can tell everyone enjoys being there and loves bikes.
Everyone was friendly, helpful, and knowledgeable. Luckily you had the bike I wanted in stock (actually the last one!). My bike was put together and delivered earlier than promised. Very happy with the whole process and would definitely recommend Idaho Mountain Touring to all my friends and anyone who asks where I purchased my bike. Thank you to everyone at the shop for the great experience!