Customer Testimonials
I cannot say enough about this store and it's staff. They always go above and beyond. I am always delighted to support their business and look forward to doing so for a very long time.
Emma and John were so friendly and helpful. They really cared about trying to find the best products that matched what we needed.
fast service and great product!
Friendly staff, very helpful, and always do a great job with our kiddos bikes. :-)
Everything about my experience was awesome! Amanda & Braxton we’re so helpful with the purchase of of my board. I really appreciate how quickly the responses were to my order!
Your staff was well informed and personable. I am new to my sport and needed a little more knowledge before making my purchases. Thank you!
Very helpful and knowledgeable
It was great Working with Bill to buy my ripley and wife’s mojo4. He was super helpful and informative. He was able to get us into the right bikes with the right specs/components to fit our riding needs and budget. Thanks!
The helmut I bought for my daughter was perfect. It arrived promptly.
Brands
Selection
Friendly and helpful service!
I purchased a Electra Cruiser 7D men's bike by phone. I was lucky to find the bike, since they are in high demand. I was able to locate a Women's Electra Townie 7 locally.
Your sales staff was very accommodating over the phone & friendly.
I made the purchase site unseen, since I was calling long distance from Wash. State.
Our friends who live in Middleton picked up the bike a couple of days later after Brian Dickinson checked the bike over & added slime sealer.
I appreciate every thing your staff assisted with by phone.
Again
Thank you all
David E Hanson
I was able to find exactly what I was looking for at Idaho Mountain Touring and once I ordered the item it was shipped so fast.
Your service was excfellent
Everyone is knowledgeable and very helpful!
You guys are really on top of it. I ordered a Patagonia hat and you guys shipped it the next day. Usually there is this processing time of a few days before a product gets shipped, but not in this case. Thanks for the quick turnaround.
Awesome experience all around. Braxton was great and a true asset to your company. We will be back for any and all biking needs.
Emma was very professional and willing to answer our questions about finding the right bikes for my wife and I. She went out of the way to make sure we had all the information on the different styles and models available to us and didn’t come across as a “pushy salesperson.”
Good selection. Quick shipping!
Excellent service. Kind promotion of social distancing guidelines.
Good selection. Great staff.
Bike was shipped the same day. Great communication throughout the process. Right product was delivered.
Quick, professional service. Good products.
Great job guys! Great price and fast delivery.
Hi, Had a great experience at Idaho Mountain Touring completely overhauling my MTB for the upcoming season. Randy was excellent to work with and set me up with the correct service package that matched my needs. 3 rides post service ... all I can say is awesome. It's like riding a new bike.
Thanks,
David
Danny James was absolutely super knowledgeable and very outgoing and friendly in helping us choose our new Electra Townie 5i E bikes. Great follow up on any questions. Actually had bikes assembled from inventory for us to look at and demonstrate and called the next day when the bikes were ready. Your store has the best selection of everything sports!
Friendly, welcoming, straight talk, professional, fair, deliver on time.
I appreciate the tech helped me when i didn’t have a scheduled appt and my bike had a terrible flat! It’s my transportation and he was nice and efficient!
We really liked the store in general and while our salesperson was extremely nice, she wasn't as knowledgeable about the product we were looking for (Trek e-bikes) as we hoped. We had looked at the same bikes at a different store and had some basis of knowledge due to a very informed salesperson. When we came to Idaho Mountain Touring we started to consider higher models and asked for the differences between them she didn't seem as informed, mainly just pointed out obvious things like the fenders, lights, etc. We were not told anything about the structure or the differences in the motors. There is a lot of equipment in your store so I'm sure it takes a long time to learn about every product.
When we did the pick-up, the two gentlemen that helped us were great and very knowledgeable. We would definitely recommend your store and would purchase from there again.
Selection was great. Employees were fantastic.
Our salesperson Morgan was great.